We’re seeking an experienced User Researcher who thrives in a fast‑paced, public‑facing environment with tight deadlines. This role goes beyond traditional research delivery and requires strong judgment, adaptability, and influence.
What you’ll do
Drive user insight within the team to shape decisions and direction
Deliver research in complex, time‑pressured, and highly visible environments
Adapt research approaches pragmatically to fit constraints while maintaining rigour
Collaborate closely with stakeholders and manage competing priorities
What we’re looking for
Experience working as a User Researcher in fast‑paced or high‑pressure contexts
Strong stakeholder management and influencing skills
A strategic, pragmatic mindset with the ability to adapt quickly
Confidence balancing research quality with delivery needs
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