CRM Database Executive

CRM Executive role at a boutique private client law firm. Well known for their work-life balance.

Great team working culture. Hybrid working. London based

A leading boutique law firm, renowned for its high-quality private client work, is seeking a CRM Executive to join its growing Digital Marketing team.

This is an exciting time to join the firm. Following a recent migration from InterAction to Microsoft Dynamics, the firm is continuing to invest in its CRM capability, with several innovative system integrations planned.

Reporting to the CRM & Digital Manager, you will act as a champion for the CRM system across the firm. This is a varied, hands-on role where you’ll play a key part in maintaining data quality, supporting users, and contributing to wider digital and marketing initiatives.

Key Responsibilities

• Assist with managing mailing lists for e-marketing campaigns
• Train users on how to use the CRM system
• Ensure data quality by running checks for duplicates and supporting on data cleansing activities
• Create a CRM best practice guide

Having experience using InterAction or Microsoft Dynamics is important for this role. You must also be able to assess data, and if you have any experience with Power Bi, this is highly desirable. This will suit someone who is interested in developing their career within marketing technology / CRM.

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