Sales & Events Administrator

We are recruiting on behalf of our client, a 4 star Hotel & Spa in the North West, for a motivated and professional Sales & Events Administrator to join our team and support our Sales and Events department in delivering outstanding experiences for our guests and clients.

The Role

As Sales & Events Administrator, you will play a key role in supporting the smooth running of the department, assisting with event enquiries, coordinating bookings and providing administrative support to ensure every event is delivered to the highest standard.

Key Responsibilities

• Respond to sales, conference, meeting, wedding and event enquiries promptly and professionally.
• Prepare quotations, proposals, contracts and function sheets.
• Coordinate event bookings and maintain accurate records on the hotels booking systems.
• Liaise with clients to understand their requirements and ensure all details are confirmed.
• Work closely with hotel departments, including Food & Beverage, Reception, Housekeeping and Kitchen teams, to ensure seamless event delivery.
• Maintain client databases, sales records and event calendars.
• Support the Sales & Events team with appointments, site visits and client meetings.
• Follow up on enquiries and assist with converting leads into confirmed bookings.
• Provide excellent customer service throughout the booking and planning process.
• Assist with reports, invoicing and general administrative duties as required.

About You

The ideal candidate will have:

• Excellent organisational and administrative skills, with strong attention to detail.
• Excellent written and verbal communication skills.
• A friendly, professional and customer-focused approach.
• Good IT skills, including Microsoft Office.
• The ability to manage competing priorities and meet deadlines.
• A proactive attitude and the ability to work independently as well as part of a team.
• A genuine interest in hospitality, sales and event coordination.

Previous experience in hotel administration, sales, conferences or events would be an advantage, although a positive attitude and willingness to learn are equally important.

What We Offer

• The opportunity to work in a welcoming four-star hotel environment.
• Training and development opportunities.
• A supportive and professional team.
• Opportunities to develop your career within hospitality, sales and events.
• Competitive salary
• Staff meals, hotel discounts and other benefits, where applicable

Join Us!

If you are passionate about hospitality, enjoy building relationships with clients and have the organisational skills to help create memorable events, we would love to hear from you.

The successful candidate will work 9am-5pm (Monday Friday) and be joining a reputable and expanding hospitality business.

Salary - £29k - £31k

Interested candidates please forward CV in the strictest confidence via the link below

Skills:
Sales Administrator Events Excellent customer service

Benefits:
Meal Allowance / Canteen Paid Holidays Parking Pension Fund

WHJS1_NI

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