Service Advisor - Conlig

VANRATH is recruiting a Service Advisor to join a well-established franchised dealership in the Conlig area. This is a customer-facing role within a busy Aftersales department, ideal for someone who thrives on building relationships and delivering a first-class service experience.

You will be the key point of contact for customers throughout their Aftersales journey, handling enquiries both face-to-face and by phone in a fast-paced environment.

Key Responsibilities

• Act as the main customer contact for service bookings, updates and follow-ups
• Build and maintain long-term customer relationships through proactive database management
• Promote Aftersales products and services including EVHCs and Service Plans
• Support dealership social media activity, including content creation and on-camera involvement
• Work closely with colleagues across departments to ensure a seamless customer experience

What You'll Need

• Previous experience as a service advisor or in a similar customer-facing role within a franchised car dealership
• Strong communication skills, both written and verbal
• Confident, organised and able to manage a busy workload
• Full UK driving licence
• Good IT skills
• Experience with One-Link, fleet operations or Motability Accreditation would be a bonus but is not essential

What's on Offer

• Competitive salary with bonus opportunities
• 30 days holiday (including statutory), increasing with service
• Company pension
• Manufacturer training and development
• Health, wellbeing and discount membership
• Permanent, full-time position

Skills:
automotive service advisor aftersales aftersales advisor automotive service conlig

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