Project Coordinator Managed Security & Services Provider

Project Coordinator Managed Security & Services Provider

Location: Antrim
Salary: £35k per annum
Permanent | Full-time- Hybrid Working- 3 office/ 2 home

A leading Managed Security & Services Provider is seeking an organised and proactive Project Coordinator to join their growing team in Antrim.

Reporting to the Head of Service Delivery and working closely with the Projects, Sales and Support teams, you will play an important role in supporting the successful planning, coordination and delivery of customer technology projects.

This is an excellent opportunity for someone with experience within an MSP, MSSP, IT Services or technology environment who is looking to develop their project coordination and project management skills.

You will gain hands-on exposure to a variety of projects spanning IT infrastructure, cloud, cybersecurity, connectivity and managed services , while working with both internal teams and external customers.

The Role

As Project Coordinator, you will:

• Support the planning, scheduling and successful delivery of customer technology projects.
• Maintain project plans, milestones, risks, actions and dependencies.
• Coordinate internal resources and external stakeholders to ensure project objectives are achieved.
• Monitor project progress and provide regular updates to Project Managers and senior delivery teams.
• Schedule project meetings, workshops, handovers and customer review sessions.
• Prepare meeting agendas and document minutes, actions, decisions and project outcomes.
• Assist with project documentation, reports and customer communications.
• Support effective communication between Projects, Sales, Support and customers.
• Help ensure projects remain organised, on track and delivered to a high standard.
• Contribute to a positive customer experience throughout the project lifecycle.

About You

The successful candidate will ideally have:

• Experience working within an MSP, MSSP, IT Services or technology environment .
• An understanding of IT infrastructure, cloud services, cybersecurity, networking or managed services .
• Strong organisational and planning skills.
• Excellent communication and stakeholder management skills.
• The ability to manage multiple priorities and projects simultaneously.
• Excellent attention to detail and a commitment to quality.
• Good working knowledge of Microsoft 365 applications.
• A customer-focused approach with a proactive attitude to problem solving.
• The ability to work collaboratively with technical and non-technical stakeholders.

Skills:
Project Coordination managed services

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