Food & Beverage Operations Manager

Food & Beverage Operations Manager Location: Hoar Cross Hall, Staffordshire Department: Food & Beverage Salary: £47,500 per annum Reports to: Head of Food & Beverage About Us At Hoar Cross Hall, we combine the elegance of a stately home with the indulgence of a luxury spa resort. From exceptional dining experiences to a world-class spa, everything we do is designed to create unforgettable memories for our guests. We believe in treating every guest like a friend of the family. We're looking for people with passion, positivity and a genuine commitment to exceptional hospitality. We hire for attitude, train for skill and support you to grow your career. We are looking for a passionate and driven Food & Beverage Operations Manager. This is a fantastic opportunity for an experienced hospitality professional to take ownership of multiple vibrant service areas and deliver exceptional guest experiences. About the Role We're looking for an experienced and passionate Food & Beverage Operations Manager to lead our Food & Beverage operation. Reporting to the Head of Food & Beverage, you'll oversee multiple outlets while leading a large team to deliver exceptional service, commercial performance and unforgettable guest experiences. Key Responsibilities Leading the day-to-day operation of our: Restaurants Bars Cafés Weddings Meetings & Events Exclusive Hire functions Delivering consistently outstanding guest experiences Leading, motivating and developing Restaurant Managers, Bars Manager, Meetings & Events Operations Managers, Assistant Managers, Team Leaders and Food & Beverage colleagues Driving sales, revenue and departmental performance Managing budgets, labour costs, stock control and profitability Ensuring compliance with company standards, SOPs, food safety, licensing and health & safety legislation Planning rotas and ensuring staffing levels meet business needs Leading recruitment, onboarding, performance reviews and team development Working closely with other departments to deliver seamless guest experiences Continuously improving service, quality and operational efficiency Training & Development Identifying training needs across the department Supporting and coach your teams to succeed Ensuring colleagues receive the right training for their roles Maintaining accurate training records and compliance standards Health & Safety Food safety compliance Licensing and health & safety legislation High standards of hygiene and cleanliness Risk assessments and safe working practices Creating a positive and safe working environment About You Have previous senior Food & Beverage management experience within a hotel, resort or luxury hospitality environment Have experience managing multiple Food & Beverage outlets Have excellent commercial awareness, including budgets, labour costs and stock control Have proven leadership skills with the ability to coach, inspire and develop teams Excellent communication and organisational skills Have a hands-on management style with the ability to thrive in a fast-paced environment Have a genuine passion for exceptional guest service and attention to detail Excellent knowledge of food safety, licensing and hospitality best practice Additional Information 45 hours per week Working 5 out of 7 days per week (including evenings, weekends and bank holidays) Please note that we are unable to offer visa sponsorship for this role. Applicants must have the legal right to work in the UK and not require future sponsorship Why Join us Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality Complimentary Spa Day on work anniversaries at any of our company spas Free meal provided daily through our staff canteen Complimentary use of leisure and spa facilities Access to the Employee Assistance Program 30% discount on overnight stays and spa days Discounts on food, drink and retail across our venues Pension scheme Free Parking Refer-a-Friend scheme Excellent Induction and training programme Perkbox Online benefits and discounts On-line Doctor support (appointments/prescriptions) A fun, supportive and inclusive work environment with loads of development opportunities Apply today and help create exceptional food and beverage experiences at Hoar Cross Hall, where luxury and wellness come together.

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