Assistant Night Front Desk Manager

**Job Identification:**
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Salary** 30,160 per annum
**Exceptional Hospitality Starts with You**
Do you want to **Be A Part** of something unique?
Picture yourself brightening someones day. When you join our hotels team, thats exactly what youll do every time you come to work! As an **Assistant Night Front Desk Manager at Hart Shoreditch Hotel, Curio Collection** , youre not just supervising daily front office operations during the night youre spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
**A WORLD OF REWARDS**
**Salary:** 30,160 per annum
**Incredible travel perks** Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
**Paid parental leave** Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
**Personalized caregiving support** Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
**Crisis concierge** In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
**Mental health resources** Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
**Holiday:** 28 days including bank holidays (increasing yearly to up to 33 days)
**Employee Meal Allowance**
**Discounts on F&B outlets**
**Recommend a Friend Scheme**
**Companys Pension with enhanced personal pension plan**
**Trainings to get started and continue to grow and loads of opportunities to progress**
_*Benefits availability may vary depending on Team Members location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Hart Shoreditch Hotel London, Curio Collection by Hilton** is a boutique lifestyle hotel based in the cultural, creative and trendy scene of Shoreditch and we are currently on the hunt for a dynamic and charismatic Assistant Night Front Desk Manager.
Our team strives to be friendly, supportive and inclusive and we are always looking for people who live and breathe these values.
**About Curio Collection by Hilton Hotels**
Hiltons Curio Collection brand appeals to travelers seeking one-of-a-kind discoveries and authentic experiences. Each Curio Collection by Hilton hotel is part of the destination it calls home authentically embodying the distinct culture and spirit of the community in which they reside.
**Here's what you'll do during a typical day:**
As an Assistant Night Front Desk Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. An Assistant Night Front Desk Manager is responsible for managing the first impressions of our Guests therefore, must perform the following tasks to the highest standards:
Oversee Front Office operations during the night shift, ensuring exceptional guest service and smooth hotel operations.
Act as the main point of contact for guests, including VIPs, resolving enquiries, complaints, and emergencies.
Complete Night Audit duties and ensure compliance with financial, cash handling, and credit control procedures.
Lead, coach, and develop the Front Office team through training, performance management, and regular feedback.
Ensure compliance with health & safety, security, fire, and company policies through regular checks and audits.
Manage staffing levels, rotas, and departmental costs to meet operational and budget requirements.
Deputise for the Front Office Manager and Hotel Management team when required, taking responsibility for the hotel overnight.
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**How Well Help You Thrive**
At Hilton, the hospitality were known for doesnt end with our guests. We proudly invest in our Team Members wellbeing, supporting you through all of lifes moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
_*Benefits availability may vary depending on Team Members location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Join an Award-Winning Workplace Culture**
At Hilton, we dont just deliver exceptional experiences for our guestswe build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the Worlds Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, were setting new standards for the future of travel.
Whether youre starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careerand help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why were more than a great place to staywere a great place to work.

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