Restaurant Host/Hostess - Pre-Opening - The St. Regis London

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 37 Conduit St, Mayfair, London W1S 2YF, United Kingdom
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Restaurant Host/Hostess**
Coming soon to the heart of Mayfair, **The St. Regis London** marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.
As **Restaurant Host / Hostess** , you will be the welcoming face of our dining venues, creating memorable first impressions and setting the tone for an exceptional guest experience. More than managing arrivals, you will ensure a smooth and elegant flow of service, contributing to a refined atmosphere where every guest feels valued and cared for. This role is ideal for a personable and polished individual with a natural flair for hospitality and a passion for delivering outstanding service within a luxury environment.
**Key Responsibilities**
Greet and welcome guests with warmth and professionalism, creating an exceptional first impression
Manage reservations and seating arrangements to ensure an efficient flow of service
Escort guests to their tables, ensuring comfort and attention to detail at all times
Maintain the presentation of menus, reception areas and dining spaces to the highest standards
Monitor the restaurant floor for seating availability, service flow and guest satisfaction
Communicate effectively with the service and kitchen teams to support smooth operations
Accommodate guest preferences and special requests wherever possible
Maintain cleanliness and organisation of host and reception areas throughout the shift
Respond promptly to guest enquiries, providing accurate information about the restaurant and services
Support the team in maintaining a seamless and memorable dining experience
Uphold all health, safety and company policies and procedures
**Core Competencies**
We are seeking a polished and servicedriven individual who brings confidence, attention to detail and a passion for guest experience. You should have:
Previous experience in a host/hostess or guestfacing role, ideally within a luxury hotel or highend restaurant
Strong understanding of guest service standards and restaurant operations
Excellent attention to detail and commitment to presentation standards
Ability to work efficiently in a fastpaced, highstandards environment
Strong organisational skills, with the ability to manage reservations and seating flow
Excellent communication and interpersonal skills, with a warm and engaging manner
A proactive mindset, anticipating guest needs and supporting the wider team
Impeccable personal presentation aligned with luxury brand standards
A collaborative approach, working seamlessly with colleagues across departments
At **The St. Regis London** , our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.
_Financial Rewards_
Competitive salary designed to recognise excellence
Enhanced pension
Life assurance
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide
_Career Development_
Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes
Continuous learning through structured programmes
Premium e-learning platform access
Be part of an exclusive pre-opening experience shaping the future of the property
_Wellbeing Support_
Private Medical Insurance
Employee Assistance Programme
Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
Food & Beverage discounts across Marriott properties
Year-round wellbeing initiatives and wellness activities
_Recognition & Appreciation_
Award programmes celebrating exceptional performance
The Astor Awards
Distinctive Moments celebration
Long service awards
Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
Vibrant social calendar with team events and engagement activities
_*Terms and Conditions Apply_
_Eligibility_
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

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