Customer Service Advisor

Customer Service Advisor 7Month Fixed Term ContractLocation: Sheffield Hours: MondayFriday, 08:3017:00Start Date: November 2026
Kickstart your career with a global consultancy and get real experience that looks great on your CV. Whether youve just finished school, college or university, or youre in the early stages of your career, this 7month role is a chance to get your foot in the door of a corporate environment and build skills that employers really value.
Were hiring Customer Service Advisors to support our pension members over the phone and in writing.
No experience in pensions or contact centres? No problem. Youll get extensive training, ongoing coaching and support from a friendly, experienced team.
In the last couple of years, over half of our colleagues who joined on similar fixed term contracts have chosen to and moved into permanent roles and continued to grow their careers with Aon.
What youll do
Be the first point of contact for members with questions about their pensions
Answer inbound calls only (no cold calling) and respond to written queries
Explain information in a clear, friendly way
Update customer details and send written information
Work in the office part of the week to benefit from coaching and team support
Whats in it for you?
A 7 month paid role in a global, professional environment
Full training no pensions or office experience needed
Friendly, supportive team and regular coaching
Confidence using Microsoft applications and corporate systems
Great experience for your future career whether thats with Aon or elsewhere
What were looking for
Any previous customerfacing experience (retail, hospitality, volunteering, office, etc.)
A positive attitude, good communication skills and active listening
Strong attention to detail and willingness to learn
Basic confidence with Microsoft Office
Youll also work in line with Aons Risk Management Framework and policies, including completing mandatory training.
Ready to apply?
Send us your CV and a short cover note telling us:
Why youre interested in this 7month opportunity
A quick example of when you delivered great service or helped someone solve a problem
This is an excellent opportunity to begin your corporate career, gain valuable experience in a global organisation over seven months, and develop skills that will support your future career.
#LI-KN2

Customer Service Advisor 7Month Fixed Term ContractLocation: Sheffield Hours: MondayFriday, 08:3017:00Start Date: November 2026
Kickstart your career with a global consultancy and get real experience that looks great on your CV. Whether youve just finished school, college or university, or youre in the early stages of your career, this 7month role is a chance to get your foot in the door of a corporate environment and build skills that employers really value.
Were hiring Customer Service Advisors to support our pension members over the phone and in writing.
No experience in pensions or contact centres? No problem. Youll get extensive training, ongoing coaching and support from a friendly, experienced team.
In the last couple of years, over half of our colleagues who joined on similar fixed term contracts have chosen to and moved into permanent roles and continued to grow their careers with Aon.
What youll do
Be the first point of contact for members with questions about their pensions
Answer inbound calls only (no cold calling) and respond to written queries
Explain information in a clear, friendly way
Update customer details and send written information
Work in the office part of the week to benefit from coaching and team support
Whats in it for you?
A 7 month paid role in a global, professional environment
Full training no pensions or office experience needed
Friendly, supportive team and regular coaching
Confidence using Microsoft applications and corporate systems
Great experience for your future career whether thats with Aon or elsewhere
What were looking for
Any previous customerfacing experience (retail, hospitality, volunteering, office, etc.)
A positive attitude, good communication skills and active listening
Strong attention to detail and willingness to learn
Basic confidence with Microsoft Office
Youll also work in line with Aons Risk Management Framework and policies, including completing mandatory training.
Ready to apply?
Send us your CV and a short cover note telling us:
Why youre interested in this 7month opportunity
A quick example of when you delivered great service or helped someone solve a problem
This is an excellent opportunity to begin your corporate career, gain valuable experience in a global organisation over seven months, and develop skills that will support your future career.
#LI-KN2

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