Weekend Receptionist

About the Home:
Lynwood Care Centre is a warm and welcoming purpose-built nursing home offering a spacious and comfortable environment and 24-hour care and support for older adults. Our home is divided into several smaller houses,' where our staff really get know their residents, allowing for a more personalised approach to the care we provide.
We are seeking an experienced Receptionist to provide weekend cover (16 hours), working 9:00am4:00pm.
About the Receptionist Position:
As a Receptionist, you'll be our clients' first point of contact, greeting them and providing guidance for their visit. From notifying employees of guests to providing directions to a specific part of the care home, our Receptionist will be willing to work with visitors to address their needs.
Additionally, you'll be responsible for performing clerical tasks that support the care home's daily operations. From answering phone calls, distributing mail, and scheduling meetings, you'll have a hand in all parts of the business.
Duties and Responsibilities
To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard receiving and transferring calls, recording and passing on accurate messages where necessary.
To deal with queries from the public and customers
To monitor visitor access and maintain security awareness
To provide general administrative and clerical support
Receive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc.
Receive deliveries and arrange for their distribution.
Typing of documents including letters, minutes, charts, notices etc
Keeping the reception area tidy and its notice boards up to date.
Book transport as required.
Dealing with post and distributing to relevant departments, people.
Setting up meeting facilities
Arranging for catering for meetings and daily office use
Undertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process.
Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner.
Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as required
Additional administration duties may be requested from different departments
Requirements
At least one year's experience of switchboard/receptionist duties.
The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues.
Good Time Management
Excellent communication skills with the ability to communicate at all levels and with a pleasant telephone manner
An organized approach and good attention to detail
Good IT skills including Excel, Word, Outlook and PowerPoint

Benefits:
Salary 13.00 per hour
Employee of the Month
Long term service awards
Blue Light Card
Professional Development
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