Events Co-ordinator

Since 1974, the Federation of Small Businesses (FSB) has been the trusted voice of millions of small businesses and self-employed people across the UK. We support our members to start, run and grow their businesses through expert advice, market-leading benefits, local support, and influential campaigning on the issues that matter most. We're now looking for an Events Co-Ordinator to join our busy Events Team.

Ensure you read the information regarding this opportunity thoroughly before making an application.

About the Role

We're looking for a highly organised and proactive Events Co-ordinator to join our team.

In this role, you'll play a key part in the planning, coordination and delivery of high-quality events across the UK ranging from conferences and roadshows to virtual events and exhibitions.

Working closely with colleagues, partners, and suppliers, you'll help ensure every event runs smoothly and delivers an excellent experience for all attendees.

The role is home-based; however, applicants must be based within the Manchester, Leeds, or Sheffield region.

The Role

As Events Co-ordinator, you will:

• Support the planning and delivery of a wide range of events, including in-person and virtual formats
• Coordinate event logistics with internal teams, venues, speakers, suppliers and delegates
• Manage event registrations and maintain CRM/event systems
• Prepare communications, joining instructions and event materials
• Organise travel, catering, AV and event resources
• Provide on-the-day support, including registration and troubleshooting
• Host and support online events where required
• Work with marketing teams on event promotion and content
• Collect feedback and support post-event analysis
• Assist with budgets, invoicing and reporting
• Deliver excellent customer service, handling enquiries and resolving issues

Essential Skills & Experience

• Experience supporting or delivering events (planning, administration and execution)
• Strong organisational skills with the ability to manage multiple priorities
• Excellent verbal and written communication skills.
• Experience working with stakeholders such as venues, speakers and partners
• Proficiency with Microsoft Office and event/CRM platforms (e.g. Salesforce)
• Confidence using virtual event platforms
• Ability to handle customer queries and resolve issues effectively

Desirable

• Experience in a customer-facing or events role
• Knowledge of event promotion tools
• Understanding of GDPR and data handling
• Events, marketing or customer service qualification

About You

You'll be:

• A confident communicator with a professional and friendly approach
• Highly organised with great attention to detail
• Comfortable working independently and using your initiative
• A strong relationship builder
• Confident hosting events and engaging with audiences

Additional Requirements

• Full UK driving licence and access to a vehicle
• Willingness to travel across the UK for events
• Flexibility with working hours to support event delivery
• Ability to work from home in a suitable environment

Why Join FSB?

At FSB, you'll be part of an organisation that makes a tangible difference to small businesses. You'll work in a supportive and collaborative environment, with the opportunity to influence policy and drive meaningful change.

What We Offer

In addition to a fulfilling career with FSB, you ' ll also benefit from:

• 26 days holidays per year plus bank holidays with theoptionto buy 3 days with your Annual Flex Pot*

• Annual Flex Pot* to spend on benefits includingadditionalpension,additionalholidays,additionalcritical illness cover,additionallife cover, cycle to work scheme and discounted gym membership

• Health cash plan*(Access to claim backnumerousbenefits, including towards dental treatment, optical, chiropody, physiotherapy, counselling,healthand wellbeing)

• Critical illness and income protection insurance*

• Enhanced Maternity and Paternity Pay

• Access to an employeeassistanceprogramme and mental health first aiders

• Group Personal Pension (GPP)

*Applicable on completion of probationary period and subject to terms

All applicants must be able to provide at interview stage their highest education certificates as listed on their CV and verification of their eligibility to work in the UK.

As an equal opportunities' employer, FSB is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis o fage, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We believe there i a strong case for the Equality, Diversity and Inclusion agenda and aspire to have a diverse and inclusive workplace, where all employees can bring their whole self to work. We strongly encourage suitably qualified applicants from a range of backgrounds to apply and join FSB. Candidates with a disability who require reasonable adjustments should contact the HR department.

Applicants are advised toapply early. We reserve the right to close a vacancy prior to the closing date if a high number of applications are received. xwwtmva If you are successful and short listed for interview you will be contacted by email.

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