Service Coordinator

East Blatchington Source: WhatJobs

£28,000 - £32,000 per annum

Title: Service Coordinator

Salary: £28,000 - £32,000 per annum

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

Location: Hampshire

Job status: Permanent

Working hours: 08:30 to 16:30 Monday to Friday *5days office base

Start date: ASAP

Service Coordinator - Responsibilities:

Coordinating engineers to attend vessels and sites worldwide for product installation, repair, maintenance, and technical support
Managing the end-to-end service process, from initial customer contact and quotations through to order acceptance, service delivery, and job completion
Handling incoming service requests, identifying and recording common product faults
Providing customers with accurate updates and feedback on completed service work
Working closely with Sales, Engineering, and Product teams to support new products and deliver high-quality after-sales service
Supporting the development and improvement of procedures for effective service and record management
Building strong relationships with new and existing customers, business partners, and distributors worldwide

Service Coordinator - Requirements:

Essential

Degree or equivalent qualification in engineering, IT, computer systems, marine engineering, or a related technical field
Strong interest in technology and willingness to develop technical knowledge
Ability to understand technical documents and product specifications
Good Microsoft Office skills
Strong communication, organisational, and problem-solving skills
Proactive and customer-focused approach

Desirable

Experience in service coordination, technical support, engineering, or customer service
Knowledge of marine electronics or navigation systems
Experience in an international business environment

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. xwwtmva Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Full job description from WhatJobs. Apply for this role →