We’re looking for a Senior Business Intelligence (BI) Support Analyst to help turn data into meaningful insights that drive better decision-making across the business.
This is a hands-on, senior-level role where you’ll act as a key link between business teams and technical developers. You’ll support users with BI tools, help shape reporting solutions, and promote a self-service data culture so teams can confidently build and use their own dashboards.
You’ll Be Doing
Work closely with stakeholders to understand reporting needs and deliver effective data solutions
Translate business requirements into technical specifications for developers (internal and external)
Lead or support workshops to gather requirements and manage change requests
Act as the go-to expert for BI tools, troubleshooting issues and supporting users
Enable self-service BI by training and guiding users to create their own reports and dashboards
Help design and maintain dashboards and reports that provide actionable insights
Work with subject matter experts to ensure data is accurate and integrated across systems
Identify opportunities to improve processes, automate tasks, and enhance data delivery
Maintain clear documentation including solution designs and user guides
Support and improve the organisation’s central data platform and BI environment
Lead BI governance activities, ensuring data quality, consistency, and security
Coordinate testing for new or updated BI solutions
Monitor report performance and ensure data is delivered accurately and on time
Essential Skills & Experience
In commutable distance to Milton Keynes is a MUST
Strong experience with BI and data analytics tools
Excellent analytical skills with the ability to interpret complex data needs
Advanced Excel skills (formulas, pivot tables, data manipulation)
Ability to translate business requirements into BI solutions
Good understanding of data warehousing and ETL processes
Experience with data modelling and reporting structures
Knowledge of data governance, quality, and management practices
Experience with databases, SQL, and cloud platforms
Strong communication skills for both technical and non-technical audiences
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