Network & Infrastructure Service Manager

Location: Sheffield (2-3 days onsite)

Duration: 6 months

Rate: TBC, approx. £(Apply online only)/day inside IR35

Are you a Network & Infrastructure leader, with experience of optimising operational excellence as well as driving major change programmes? Do you have a background managing large scale suppliers against agreed standards and SLAs? If so, apply now.

This contract will see the Network & Infrastructure Service Manager join an enterprise scale organisation at a time of major transformation. It's a great opportunity to make a significant contribution in a challenging and rewarding environment.

The Network & Infrastructure Service Manager will be responsible for the following:

Own the operational delivery of Network and Infrastructure services, ensuring stability, availability and performance
Provide strong technical leadership across enterprise network, compute, storage, and infrastructure platforms
Lead BAU service management, incident resolution and problem management
Drive delivery of infrastructure programmes and projects
Support technology transformation initiatives and roadmap delivery
Manage suppliers and service partners against agreed SLAs
Act as the senior escalation point for major incidents
Work closely with Architecture, Engineering, Security and Service Operations teams to align priorities and delivery outcomes
Ensure infrastructure services remain secure, resilient, compliant and fit for future business needs
Balance operational excellence with strategic change

Essential Experience

Strong technical background in enterprise networking and infrastructure
Proven experience running large-scale BAU operations and service delivery
Demonstrable track record delivering infrastructure projects and transformation programmes
Experience managing third-party suppliers and multi-vendor environments
Strong stakeholder management and communication skills
ITIL service management experience preferred

The successful Network & Infrastructure Service Manager will be technically credible, and comfortable operating in complex environments undergoing change. You'll be pragmatic, proactive, and results-oriented.

If this sounds like you, please apply to discuss further.

Network & Infrastructure Service Manager

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