Full Time Support Worker

Telford, Shropshire

£13.45 per hour

Location

Wellington, Telford

Salary

£13.45 per hour

Duration

Permanent

Hours

37.5 hours per week

YMCA Wellington & District is looking for a caring, motivated and organised Enablement Officer to support young people living in our accommodation.

This is a varied and rewarding role where you will manage a caseload of tenants, provide one-to-one support and help young people develop the skills and confidence they need to live more independently.

Main responsibilities

Manage an allocated caseload of young people.
Build positive and professional relationships with tenants.
Complete, carry out and regularly update individual support plans.
Use Outcome Star to assess tenants' needs, set goals and measure progress.
Implement YMCA Wellington & District's Support Pathway and Practice Framework.
Provide flexible one-to-one support in areas including budgeting, benefits, health, relationships, education, employment and maintaining a licence.
Teach practical life skills such as cooking, cleaning, laundry, shopping, travelling independently and preparing for interviews.
Help plan, promote and deliver group activities for tenants.
Encourage tenants to participate in wellbeing, social, educational and community-based activities.
Complete Thrive Telford assessments and ensure required information is recorded within agreed timescales.
Work with housing colleagues and external agencies to provide joined-up support.
Support tenants to access education, employment, training and volunteering opportunities.
Help tenants prepare for a positive and sustainable move into independent accommodation.
Maintain accurate and timely case notes, support plans, Outcome Stars and other records.
Identify and report safeguarding concerns in line with YMCA procedures.

About You

Be caring, patient, reliable and non-judgemental.
Be able to build trusting relationships while maintaining professional boundaries.
Be confident supporting young people with a range of needs and challenges.
Understand person-centred, trauma-informed and strengths-based support.
Be organised and able to maintain accurate records.
Be able to work independently and as part of a team.
Be willing to work flexibly according to the needs of the service and its tenants.

This is an excellent opportunity to join YMCA Wellington & District during an exciting period of change and help shape the future of our support service.

Benefits