Housing Interventions Worker - Bank Hours

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Housing Interventions Worker - Bank Hours About The Role

Looking for flexible work where you can make a real difference?

Are you passionate about preventing homelessness, reducing reoffending and helping people build positive futures?

We are looking for compassionate, experienced and solutions-focused individuals to join Camau as Bank Housing Interventions Workers.

Our bank roles offer the flexibility to work when you are available, while giving you the opportunity to gain valuable experience within our service. There may also be opportunities for bank workers to move into permanent hours as vacancies arise, providing a potential pathway to a longer-term role with Camau.

About Camau

Camau is commissioned by HMPPS and delivered by Forward Trust across Gwent, South Wales and Dyfed Powys.

The service provides housing-focused interventions to people in custody and in the community, helping them prepare for release, secure safe and sustainable accommodation, and develop the skills and stability they need to move forward.

About the role

As a Bank Housing Interventions Worker, you will provide practical, person-centred housing interventions to people in custody and on probation.

You will work alongside individuals to understand their circumstances, identify housing needs and barriers, and develop realistic plans to help them secure and sustain suitable accommodation.

You will build positive and purposeful relationships with the people you support, helping them navigate housing and welfare systems and access the services they need. You will also work closely with prison, probation, local authority and housing colleagues to achieve positive housing outcomes and reduce the risk of homelessness.

As a bank worker, you will have the opportunity to work flexibly across our service, supporting teams where there is a need for additional staffing. This could include covering shifts, supporting different establishments or providing interventions within the community.

Your responsibilities may include:

Completing housing needs assessments and identifying appropriate interventions.
Developing and reviewing individual action plans focused on securing and maintaining accommodation.
Providing housing and welfare benefits advice and practical support.
Supporting people to overcome barriers to securing suitable accommodation.
Working with local authorities, landlords, letting agents and accommodation providers to identify and secure housing.
Advocating on behalf of service users where appropriate.
Supporting individuals to prepare for release and make the transition from custody into the community.
Providing through-the-gate housing interventions where required.
Working collaboratively with prison, probation and other partner agencies.
Helping to prevent homelessness and improve housing stability.
Supporting people to develop the confidence, knowledge and practical skills needed to sustain their accommodation.

About you

We are looking for people who are compassionate, proactive, resilient and solutions-focused, with a genuine commitment to supporting people experiencing multiple disadvantages.

You will have:

Good knowledge of housing and welfare benefits.
Experience providing housing, welfare benefits or related advice and interventions.
Experience assessing adults with housing, social or other support needs.
Experience developing and reviewing support or action plans.
An understanding of the needs and challenges faced by people experiencing homelessness, substance use, mental ill health or other complex needs.
Experience working effectively with people experiencing multiple disadvantages, including homelessness and unemployment.
Strong communication and relationship-building skills, with the ability to engage people who may have experienced significant barriers or challenges.
The ability to work collaboratively with a range of partner agencies and professionals.
A practical and creative approach to problem-solving.

You will be comfortable working flexibly and adapting to the needs of the service. Experience of working within housing, homelessness, criminal justice, probation, prison, support work or related services would be beneficial.

Where you'll be working

We have bank opportunities across South Wales and Gwent, including:

HMP Parc & Bridgend
HMP Parc
HMP Cardiff
CWM - Merthyr Tydfil / Pontypridd
Cardiff & The Vale
Cardiff

Gwent

Caerphilly & Newport

Your location and working arrangements will depend on the needs of the service and the shifts available. Some roles may involve working across different establishments or providing support in the community, including through-the-gate interventions. Please select your preferred location on the application form.

Why join us as a Bank Housing Interventions Worker?

A bank role with Camau gives you the opportunity to:

Work flexibly around your existing commitments.
Gain valuable experience in housing, criminal justice and support services.
Make a meaningful difference to people experiencing multiple disadvantages.
Build your skills and professional experience within a specialist housing interventions service.
Explore opportunities for permanent hours as vacancies become available.

Bank working can be a great way to get to know Camau, develop your experience and potentially progress into a permanent position.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

Support for Families - We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you'd like more information about our family-friendly benefits, please contact our Recruitment Team at
Training and development opportunities
Simply Health Cashback Scheme (optional)
Season Ticket Loan Scheme
Cycle to work scheme
Crisis Loan Scheme
Electric Car Scheme
3 x Wellbeing Days (pro rata'd for part time employees)
Access to Blue Light Card
25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter
Death in Service Payment (2x annual salary)
Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Please note that remote roles may require occasional travel for site visits, training and meetings.

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with 'Lived Experience' of addiction, offending, or homelessness. Some of our roles may require a minimum period of sustained recovery (normally around years). This is assessed on a case-case basis, and exceptions may be considered depending on the role and individual circumstances.

When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

To find out more about Forward's commitment to being an inclusive employer and our current EDI strategy click here .

We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.

Employee Screening and Eligibility to Work

Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the 'Eligibility to Work in the UK' requirements.

Our Commitment to Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

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