Internal Account Manager

About Us

Founded in 1950, Boxpak Ltd began manufacturing baking cases for the bakery trade. This family-owned business gradually expanded its product range, introducing printed cartons and, in 1960, aluminium foil containers.

Today, we pride ourselves on being a recognised industry specialist, supplying leading brands across a broad range of markets, including bakery, food, drinks, confectionery and pharmaceutical, to name a few.

We have customers throughout Northern Ireland, the Republic of Ireland, Scotland, England, Wales and mainland Europe. Our customers expect quality products, delivered on time and at competitive prices.

We are currently seeking an Internal Account Manager to maintain and develop our existing customer base.

For the right candidate, we offer a competitive salary and benefits package.

The Role

• Manage key house accounts and maintain strong, long-term customer relationships.
• Generate new business and identify opportunities within existing key accounts.
• Deal with customer enquiries promptly, professionally and efficiently.
• Process all customer orders accurately and in accordance with company procedures.
• Maintain a close working relationship with the Production Department to ensure production meets customer requirements and deadlines.
• Ensure all customer requests are processed efficiently and that customers are kept fully informed of the progress of their orders.
• Ensure all internal administrative and quality procedures are maintained and regularly reviewed to meet customer requirements.
• Visit key accounts as required.

The Person

The successful candidate will ideally have:

• Proven experience in internal account management, preferably within the printing, labelling or corrugated industries.
• Experience of working across a range of markets would be advantageous.
• Proficiency in Microsoft Office applications and experience using Management Information Systems, such as Radius.
• The ability to build strong rapport and lasting relationships with key customers.
• The ability to manage multiple customer accounts and priorities effectively.
• Strong negotiation and leadership skills.
• Excellent customer service skills and experience.
• Excellent verbal and written communication skills.

How to Apply

Application forms or CVs are welcome.

The closing date for completed application forms or CVs is Friday 23rd October at 1:00pm.

Boxpak Ltd is an equal opportunities employer.

If you have not been contacted within two weeks of the closing date, unfortunately you have not been shortlisted for interview.

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