Charnwood Council invites applications for a Complaints Investigator on an ongoing hybrid basis. You will collate customer feedback to support process improvements, and act as the first point of contact for the Corporate Complaints Policy, ensuring timely, quality responses.
Investigating complaints to provide clear, evidence-based outcomes, including Stage 2 local authority cases, you will also advise services on insurance arrangements and contribute to risk management while upholding fair,
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Charnwood
Charnwood Council invites applications for a Complaints Investigator on an ongoing hybrid basis.
Charnwood
Collate and present customer feedback and insight to support improvements to service processes across the organisation.
Charnwood
Collate and present customer feedback and insight to support improvements to service processes across the organisation.
Leicestershire
Complaints Investigator Charnwood Council Ongoing contract Hybrid - 2 days onsite, 3 days work from home LE11 2TX £18.96 per hour PAYE Key…
Loughborough
Collate and present customer feedback and insight to support improvements to service processes across the organisation.
Loughborough
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