Head of Logistics - Ecommerce

Competitive salary + benefits Fully Remote UK

We're recruiting on behalf of a fast-growing, profitable ecommerce consumer brand with international customer base, the business is entering an exciting phase of scale and is looking for an experienced Head of Logistics to take ownership of procurement, supply planning and inbound logistics.

This is a highly impactful role for someone who enjoys working in a fast-paced, commercially focused environment and wants genuine ownership over supplier relationships, purchasing, inventory and the movement of stock from manufacturer through to warehouse.

The Role

As Head of Logistics, you'll own the supply chain journey from supplier selection and procurement through to inbound freight, customs and receipt into the warehouse.

You'll be responsible for ensuring the business has the right products, in the right quantities, arriving at the right time and at the right cost - balancing stock availability, cashflow, lead times and margin.

Working closely with Finance, Commercial, Operations, Marketplaces and Warehouse teams, you'll act as the supply chain expert, identifying risks early and ensuring procurement and inbound logistics support the wider commercial strategy.

Key Responsibilities

• Own procurement and supply planning across the product range.
• Lead demand forecasting and inventory planning across the SKU portfolio, balancing availability, cashflow and overstock risk.
• Own purchase order placement and timing, working closely with suppliers on lead times, MOQs and production schedules.
• Build and manage strong relationships with manufacturers and suppliers, negotiating pricing, terms, lead times and service levels.
• Manage freight forwarder relationships, rates and SLAs, ensuring appropriate contingency options are in place.
• Own inbound freight strategy, including sea vs air freight, container consolidation, routing and shipment planning.
• Manage the end-to-end inbound process from supplier through customs and into the relevant warehouse or 3PL.
• Own and optimise landed cost, ensuring supplier, freight, duty, storage and other inbound costs are accurately understood and commercially managed.
• Take accountability for logistics costs and report on how logistics decisions affect CM1 and CM2 margin.
• Negotiate and renegotiate 3PL and carrier contracts, and help shape the customer delivery offer.
• Monitor supplier and inbound logistics performance, identifying and resolving delays, short shipments, damages, customs issues and other exceptions.
• Work closely with Finance to manage procurement commitments, stock valuations, landed costs and cashflow implications.
• Support warehouse and 3PL teams with accurate inbound schedules, stock information and delivery expectations.
• Lead supply chain planning for peak trading periods, ensuring sufficient stock cover and inbound capacity are secured.
• Own the procurement and logistics workstream for new product launches, ensuring stock is available to meet commercial launch timelines.
• Ensure procurement and inbound supply chain activities meet relevant customs, transport, product and regulatory requirements across UK, EU and US markets.
• Maintain accurate supply chain data and systems across suppliers, inventory, warehouses, 3PLs and freight partners.
• Develop and improve procurement and supply chain processes, systems and SOPs.
• Lead, develop and support the supply chain team as the function grows, including hiring, performance management and restructuring where needed.
• Influence senior stakeholders outside supply chain, and challenge decisions where they don't work operationally or commercially.
• Work cross-functionally with Commercial, Finance, Operations, Marketplaces and Warehouse teams to ensure supply chain supports business growth.

What Success Looks Like

Success in this role means having the right stock, at the right time, at the right cost.

You'll ensure purchase orders are placed at the right time, suppliers deliver against agreed expectations and inbound freight is planned efficiently. You'll protect margin through effective procurement and landed cost management while ensuring the business has sufficient stock to support growth and new product launches.

Key measures of success will include:

• Stock availability and inventory efficiency.
• Forecast accuracy across the SKU portfolio.
• Supplier performance against agreed pricing, lead times and SLAs.
• Inbound freight performance and cost.
• Total logistics cost, including 3PL and carrier costs.
• Landed cost and CM1/CM2 margin performance.
• Procurement and freight commitments managed effectively against cashflow.
• Successful delivery of NPD and product launch timelines.
• Peak trading stock cover and inbound capacity secured ahead of agreed deadlines.
• Reduction of supply chain risk and unplanned cost pressures.

About You

We're looking for an experienced supply chain professional who combines strong procurement and operational capability with commercial thinking.

You'll ideally have:

• Proven experience managing procurement, supply planning and inbound logistics, ideally within ecommerce, consumer goods, retail or a fast-growth environment.
• Accountability for logistics costs, with the ability to show how your decisions moved CM1 and CM2, backed by real numbers.
• Experience leading a team of 3 to 10, including hiring and performance management, and ideally restructuring.
• Confidence influencing senior stakeholders outside supply chain, with examples of where you've pushed back and won.
• A track record of directly changing commercial outcomes, such as renegotiating 3PL or carrier contracts or reshaping the delivery offer.
• Strong experience across forecasting, inventory planning and purchasing.
• Experience managing manufacturers and suppliers internationally.
• Strong experience managing freight forwarders and international inbound logistics.
• Experience negotiating supplier pricing, MOQs, lead times and commercial terms.
• A strong understanding of landed cost and the financial impact of procurement and freight decisions.
• Experience managing peak trading and supply chain contingency planning.
• Strong analytical skills and confidence working with supply chain data and KPIs.
• Experience working cross-functionally with Finance, Commercial, Operations and Warehouse teams.
• A proactive, commercially minded approach with the ability to operate effectively in a fast-moving environment.

Why Join?

This is an opportunity to join a high-growth, entrepreneurial business where supply chain is central to the company's continued success.

You'll have significant ownership over procurement, supplier relationships, inventory planning and inbound logistics, with the opportunity to build and improve the supply chain infrastructure supporting a growing portfolio of consumer brands.

This is a fully remote role, offering the flexibility to work from wherever you're based in the UK.

If you're commercially minded, enjoy solving complex procurement and supply chain challenges and want a role where your decisions have a tangible impact on growth and profitability, we'd love to hear from you.

Diversity & Inclusion

Our client is an equal opportunities employer and is committed to creating an inclusive and diverse workplace where everyone has the opportunity to succeed. Applications are welcomed from candidates of all backgrounds and experiences.

Due to the volume of applications we receive, if you haven't heard from us within two weeks of applying, unfortunately you should assume that your application has not been successful on this occasion.

Full job description from the advertiser. Apply for this role →