Turndown Attendant

Edinburgh, Midlothian

See advert for pay

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.

Why work with Virgin Hotels:

Because it is fun, of course! But we appreciate that fun isn't always enough - what else is in it for you?

A day off for your birthday
Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate
Generous family friendly policies and allowances
Teammate discount at Virgin Hotels and 20 other Virgin brands!
Training and development including apprenticeships
Teammate meals provided
4 x your salary life assurance policy
Employee Assistance Program and Company sick pay

Your mission:

Should you choose to accept it

If you are a neat freak who loves to clean and ensure that everything is in its right place, then the Turndown Attendant job is for you. You will be required to communicate, coordinate and work well with other teammates, managers and guests. In addition, be aware of your surroundings and guest preferences that it will be easier for you anticipate guest needs in the way that they like their items organized (or not) in the rooms and be able to delightfully surprise them with your personalized service. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!

The Details:

What exactly you will be doing

Prepare all guest rooms up to the Virgin Hotel standards of cleanliness
Report to designated shift in assigned attire
Performs designated duties within time allotted
Uses only the designated cleaning chemicals and tools
Reports any guest or safety issues to a manager or supervisor
Keep guest information confidential and secure
Turns in all "lost and found" items at the end of the work shift
Responsible for all keys assigned and complies with the key policy established by the company
Complies with security policies of the hotel
Restock supplies as needed
When needed, the Turndown Attendant will assist with Public Area cleaning duties and Room Attendant responsibilities
Flexibility to work different shifts, including on the weekends, holidays and nights.
Complete a manager's request within reason

Background must-have:

Current right to work in the United Kingdom
High school or equivalent education required.

We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer

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