Care Coordinator

Care Coordinator

Are you looking for a new opportunity to develop your career? How would you feel working as a Care Coordinator for a friendly company that highly values its staff?

As a Care Coordinator, your mission is to deliver high-impact service that ensures the right clinicians are matched to the right people, at the right time. You will be the bridge between care excellence and clinician empowerment.

Please note, to be considered for this position you must hold a UK driving licence.

Benefits of a Care Coordinator:

Salary: £25,000-£28,000 per annum
Hours: 37.5 Hours Per Week
Shifts: Mon-Fri from 8am-8pm (after induction), these will either be 8-4, 9-5, 10-6 or 12-8. There is also an expectation to do on call out of hours on evenings and weekends.
Location: Weston-Super-Mare
Staff discounts available for many major retailers
Staff discount on gym memberships for gyms, spas, and studios
Individual development plans to aid progression
Cycle-to-Work scheme
4 'wellness' days added to holiday entitlement, plus your birthday off after 1 year
Access to a 24/7 Employee Assistance Programme
Workplace pension scheme and group income protection
Group Life Cover and Group Critical Illness Cover
Health cash plan, giving access to health cover and faster treatments for many health issuesResponsibilities of a Care Coordinator:

Dealing with all inbound calls and email enquiries
Working as part of a team to promptly meet the needs of the client
Liaising with multiple departments to find solutions for all client account management matters
Using your initiative to fulfil and exceed client expectations and deliver excellent customer service
Building and maintaining a relationship with the clients to best support them
Identifying clinicians suitable for work placements and proactively reaching out to them with outbound calls
Take ownership of the shift handover process with clarity and accountability.

Skills needed for a Care Coordinator:

Exceptional Communication - written, verbal, and interpersonal
2+ years in healthcare or social care sector (preferred)
Strong organisation and time management
Proven problem-solving and critical thinking skills
Resilience under pressure; thrives in fast paced settings
Comfortable with ambiguity and takes initiative
High emotional intelligence and empathetic leadership
Business acumen and understanding of service dynamics
Ability to hold self and others accountable with compassion

If you are interested in this role and have the relevant skills and experience and please apply now!

Red Recruitment (Agency)

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