Repairs Planner – Awaab’s Law

Join a well-established Housing Association in an exciting opportunity as a Repairs Administrator, supporting the delivery of essential repairs and maintenance services to residents. Based in Oldbury, this Repairs Administrator role offers a minimum three-month temporary contract with the potential for extension, providing an excellent opportunity to develop your experience within the social housing sector.
As a Repairs Administrator, you’ll provide administrative support to the repairs and maintenance team, helping coordinate appointments, monitor outstanding works and ensure repairs are progressed efficiently. You’ll also support processes relating to Awaab’s Law, helping ensure cases involving damp, mould and other housing hazards are accurately recorded, monitored and progressed within the required timescales.
This is an excellent opportunity for an organised and proactive Repairs Administrator who enjoys working in a fast-paced environment where accurate administration, effective communication and attention to detail are essential to delivering a positive resident experience.

We’d love to hear from anyone with a background as a Repairs Administrator, Repairs Planner, Maintenance Administrator, Housing Administrator or Customer Service Administrator, particularly those with experience coordinating repairs, managing appointments or supporting property maintenance teams.

As a Repairs Administrator, you will be:

Providing day-to-day administrative support to the repairs and maintenance team.
Logging, updating and monitoring repair requests, ensuring records are accurate and up to date.
Coordinating repairs appointments, inspections, surveys and follow-on works.
Liaising with residents, contractors, surveyors and internal teams to ensure repairs progress efficiently.
Monitoring outstanding repairs, chasing updates and escalating delays or urgent cases.
Supporting the administration of damp, mould, disrepair and other housing hazard cases in line with Awaab’s Law requirements.
Updating spreadsheets, case management systems and trackers to maintain accurate records and audit trails.
Supporting general administrative duties and helping ensure repairs are completed within required service levels and timescales.I’d love to speak to anyone who has:

Previous experience as a Repairs Administrator or in administration, ideally within repairs, maintenance, property services or social housing.
Strong organisational skills and the ability to manage multiple tasks and competing priorities.
Excellent communication skills, with confidence liaising with residents, contractors and internal stakeholders.
Good attention to detail and experience maintaining accurate records and updating computer systems.
The ability to monitor outstanding actions, chase progress and escalate issues when necessary.
Good IT skills, including Microsoft Office and Excel.
A proactive approach and the ability to work effectively within a busy team.Previous social housing or repairs administration experience would be advantageous, although candidates with strong transferable administrative and customer service skills are also encouraged to apply for this Repairs Administrator opportunity.

The role is offering the following benefits:

£19.96 per hour via umbrella.
Full-time, office-based working, Monday to Friday.
A minimum three-month temporary contract with the potential for extension.
The opportunity to gain experience within a well-established Housing Association.
Involvement in important repairs, maintenance and housing compliance processes.This Repairs Administrator role is offering an hourly rate of £19.96 via umbrella.

Travel & Location:

The Repairs Administrator position is based in Oldbury and is fully office-based, Monday to Friday. Candidates must be able to commute to the office for the duration of the assignment.

If this Repairs Administrator role sounds like your next opportunity, please apply now or contact Ryan Stewart at Niyaa People via (url removed)

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