FM Team Leader

A leading Facilities Management provider is seeking an experienced Reactive Facilities Team Leader to join their team at HMP Long Lartin on a full-time, permanent basis.

The successful candidate will be responsible for overseeing the day-to-day delivery of reactive maintenance services, supervising a team of engineers and maintenance operatives, coordinating workloads and ensuring all works are completed safely, efficiently and within agreed timescales.

Responsibilities

Supervising and coordinating a team of engineers and maintenance operatives delivering reactive maintenance works.

Managing and prioritising maintenance requests to ensure contractual KPIs and service levels are achieved.

Allocating jobs, monitoring progress and ensuring works are completed to the required standards.

Responding to emergency maintenance issues and minimising disruption to site operations.

Ensuring compliance with health and safety legislation and safe working procedures.

Supporting the Facilities Manager with resource planning, workload management and operational performance.

Maintaining accurate maintenance records and updating jobs using CAFM systems.

Identifying recurring maintenance issues and implementing improvements.

Liaising with clients, contractors and internal teams to ensure smooth service delivery.

Conducting inspections and quality checks on completed works.

Managing team performance, approving timesheets and supporting continuous improvement.

Requirements

Previous experience in a supervisory or team leader role within Facilities Management, building services or maintenance.

Experience managing reactive maintenance activities and coordinating multiple workloads.

Good technical knowledge of building fabric and mechanical and electrical maintenance.

Strong understanding of health and safety legislation and safe working practices.

Experience using CAFM systems to manage and monitor maintenance works.

Excellent organisational, communication and problem-solving skills.

Proven ability to lead, motivate and manage a team.

Ability to prioritise workloads and work effectively under pressure.

Experience within a prison, healthcare, defence or other regulated environment would be desirable but is not essential.

Ability to obtain prison security clearance.

What's on Offer:

39 hours per week, working across a 7-day rota.

Ongoing training and professional development.

Opportunity to work within an established Facilities Management organisation.

This is a permanent position, and Coleman James are acting as an Employment Agency

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