Head Of Operations

Head of Operations - Neurodiversity charity | Surrey (Hybrid working) | part time/full time considered (3-5 days a week)

Depending on experience - £(phone number removed) per annum salary if full time.We're working exclusively with a relatively new, high-potential charity with a clear mission: to enhance quality of life for neurodivergent adults through person-centred support and by celebrating difference. Their model centres on a personal wellbeing mapping process — understanding what truly matters to each individual across physical health, mental wellbeing, social inclusion, independence and personal goals — leading to a bespoke, tailored support plan, an inclusive online community, and pathways to work and social opportunities.

Backed by a successful entrepreneur, with additional tech and finance support from the founder's other businesses, the charity is now building its core team from the ground up to scale its impact — a genuine opportunity to shape a growing organisation from its earliest days.

The role

Reporting directly to the founder, you'll be the first feet on the ground, turning the charity's model into consistent, high-quality delivery for its members.

You will:

• Run operations and continuously improve the person-centred support model
• Identify and onboard specialist providers and resources
• Recruit and collaborate with a Care & Support Manager to design flexible care pathways
• Ensure support plans are fully funded and delivered within budget, with clear monitoring and reporting on service quality
• Drive fundraising and income generation (ESG, corporate partners, grants)
• Build partnerships and scope income generation initiates - e.g. ND assessment centre, ND workplace training for businesses
• Build third-sector partnerships and promote the charity to volunteers
• Oversee comms and social media, alongside financial oversight of service delivery

You:

• Essential: experience supporting neurodivergent individuals
• Essential: Strong operational, fundraising and partnership skills
• Preferred: charity/third-sector background
• Organised, proactive and comfortable in a start-up environment
• Tech-savvy; good social media and comms skills

Based in Woking with hybrid working and flexible hours (part time or full time considered)

Real scope to shape the role — and the charity — as it grows

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