Service & Maintenance Manager

BR5, Poverest, Greater London

£55000 - £65000/annum

Service & Maintenance Manager – HVAC

The opportunity

An established and growing HVAC business is looking for a hands-on Service & Maintenance Manager to lead a small engineering team supporting commercial and domestic clients.

This is an opportunity to combine technical work, team leadership and client management, with a direct impact on service delivery and business growth. Applications are welcomed from experienced engineers or supervisors ready to step into management, as well as existing managers.

The role

You will oversee the service, maintenance, fault finding and repair of HVAC equipment, predominantly air conditioning, chillers, air handling units, ventilation and commercial heating.

Key responsibilities

Manage a portfolio of commercial sites and maintain strong client relationships.
Prepare accurate, competitive quotations for service contracts and remedial works, alongside tender submissions.
Remain hands-on, carrying out technical work when required.
Lead, support and develop a small team of HVAC maintenance engineers across multiple sites.
Coordinate planned preventative maintenance, reactive callouts and remedial works.
Organise materials, parts and equipment using maintenance management software.
Monitor service performance and operational KPIs, reporting to the directors.
Identify opportunities to improve service delivery and grow client accounts.

About you

Proven hands-on HVAC service and maintenance experience.
Experience leading engineers, or a strong supervisory background with the ability to progress into management.
Experience preparing quotations and managing service contracts and remedial works.
Strong technical troubleshooting, organisational and communication skills.
Confident using IT systems and maintenance management software.
Full driving licence.

Relevant HVAC qualifications, F-Gas certification, SSSTS and a CSCS card would be beneficial.

Working arrangements

Approximately 35% office based and 65% on site, with some overnight travel required. The normal start time is 7.30am. Regular overtime and flexibility around shifts and working days may be required

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