Quality Co-Ordinator

Well-established manufacturer within the FMCG sector, is looking for an experienced Quality Co-ordinator to join their Quality team.
This is a fantastic opportunity for a quality professional who is passionate about driving continuous improvement and embedding a right-first-time, zero-defects culture.

The Role

• Promote a proactive Quality & Safety culture across the site
• Set up and maintain process monitoring on key products
• Support root cause investigations and CAPA for internal and external non-conformances
• Apply structured problem-solving techniques (7-Step, 5 Whys) to investigations
• Carry out and document internal audits, implementing CAPA as required
• Support External audits (e.g. BRCGS, ISO)
• Develop and maintain WIs, SOPs, quality documents, policies and procedures
• Maintain quality reference samples and calibration systems
• Manage customer documentation, including CoC, CofA and questionnaires
• Report on quality activities and represent Quality in meetings as required
• Provide training and support to the wider quality team

What We're Looking For

• Experience working within Quality, ideally within an FMCG environment
• Internal auditing qualification (BRCGS and/or ISO)
• Experience handling customer complaints end-to-end
• Understanding of product safety principles and HACCP
• Experience of quality management systems
• Knowledge of Health & Safety; IOSH is desirable but not essential
• GCSE (or equivalent) English and Maths
• Problem solving / root cause analysis techniques
• Laboratory experience and Six Sigma Green Belt status are beneficial but not essential

Skills & Attributes

• IT literate, including MS Office
• Strong organisational and planning skills
• Excellent verbal and written communication skills at all levels
• Confident collecting, managing and analysing data
• Sound judgement and decision-making ability
• Comfortable working across wider teams to support business strategy
• Flexible and resilient under pressure, with the ability to meet deadlines
• A genuine advocate for a quality and continuous improvement culture
• High accuracy and attention to detail
• Confident training, coaching and developing others

Why Apply?
If you're an experienced quality professional looking for your next step, we'd love to hear from you - apply today or get in touch to find out more.

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