Claims & Inquests Assistant

UCLH NHS Trust Claims & Inquests department have a 4-month part-time contract available and are looking for someone with a keen interest in Law.

Job Purpose

The post holder is primarily responsible for providing a high quality administrative support service to the Claims & Inquest Department

The post holder will be required to liaise with a wide range of internal and external contacts, including claimant’s solicitors, trust solicitors, HM Coroner and the courts, Release of Information Team, Medical Records Team and the Quality & Safety Team.

Main Duties and Responsibilities

• Administration in the claims & inquest office
• Administration of claims
• Inquests - supporting the co-ordinated processing of requests from the Coroner’s Office
• Assist with the bi-annual claims & inquests reports
• Assist with Freedom of Information requests.

Skills & Experience

• Legal qualification, education (such as A-level) or keen interest in Law
• Excellent written and oral communication skills
• Attention to detail
• Ability to liaise and work efficiently with clinical and non-clinical staff within the trust up to and including consultant level
• Ability to deal confidently and competently with external contacts including the NHSR, Solicitors, Coroner’s Office, litigants-in-person and other members of the Quality & Safety Department.
• Information processing (IT skills)
• High level keyboard and computing skills
• Previous experience of working with Datix or equivalent database systems
• Ability to produce accurate and well- presented documents promptly
• Ability to download documents via a variety of bespoke web- based electronic data transfer systems

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