Warehouse Operations Manager

Warehouse Manager - £55,000-£58,000 + Private Health & Dental + 33 Days Annual Leave + Career Progression + Growing Market Leading Business!

The Company

We are working with a market leader who are experiencing significant growth. They have a clear path for future company growth and as such are looking to add a Warehouse Operations Manager to their team at the Worcester depot.

You will be joining a team of experienced industry professionals with a chance to progress your career within a growing business with an excellent brand reputation.

The Role

The Warehouse Operations Manager will lead the operational requirements of the Warehouse department (24 hour operation) in line with Finance targets, legal compliance whilst achieving best possible level of service to internal and external Customers, delivered through effective engaging and motivational leadership

You will manage a team of 80 (via x6 Direct reports) and be a key part of depot operations..

Key Responsibilities

• Achievement of the daily/weekly/monthly KPI’s for all warehouse functions through effective guidance and coaching of direct reports.
• Lead a team and create an engaging environment and collaborative culture by encouraging direct reports to drive performance and standards, through a balanced approach of recognition and managing performance against agreed KPI’s.
• To control all department resources and costs within agreed finance targets and / or flex accordingly based on volume and customer requirements without compromising safety, people, service and costs.
• Communicates with people at all levels including people on different shifts, different departments and the Depot Leadership team.
• Manages and delivers consistent briefings to the operational team to ensure they are aware of, and adhere to all Company messages, policies and procedures.
• Ensure full warehouse operational compliance through regular monitoring of QHSE and Sustainability standards, focusing on team wellbeing in accordance with the relevant policies.
• Monitoring all investigation activity to understand root cause and make sure that corrective and preventative action, has been implemented and solutions identified or escalated where necessary.
• Monitor stock reports and work collaboratively with wider teams to reduce damage and ensure cost and customer availability KPI’s are met.
• Take an inclusive approach to continuous improvement by reviewing the operation as a whole and recommending and developing opportunities to peers and depot leadership.
• Set clear expectations including KPI, safety and team behaviours to all direct reports by setting annual objectives and ensuring they hold the relevant skills to effectively manage their teams. Hold regular one to ones to review objectives and perform end of year appraisal for direct reports, ensuring everyone in the has objectives and an end of year review.
• Make sure the agency worker process is fully compliant, including recruitment through appropriate PSL agencies, full training and completion of relevant agency documentation.
• Ensure all direct reports across the 24 hour operation are utilising and analysing relevant data from systems such as WMS, One Source and Risk Console to identify issues proactively and drive improvements through direct reports.

What We Are Looking For

The Warehouse Operations Manager will ideally have experience in a similar role and be a forward-thinking individual with attention to detail.

Ideally you will be/have:

• Proven ability to lead and motivate large teams, with excellent people management skills.
• Proficient level of IT and ability to use such as Word, PowerPoint, Excel, Outlook.
• Strong commercial awareness with the ability to fully understand budget and financial targets
• Experience of managing in a fast moving warehousing and distribution environment, preferably from a multi-drop, multi-temperature foodservice business.
• Experience of successfully developing team members to drive performance.
• Work collaboratively and influence to build strong, trusting relationships with peers and other business departments.
• Manage conflicting deadlines and able to prioritise.
• Plan workload for themselves and others effectively.
• Evidence of managing and driving change, in situations constantly requiring adaptation.
• Evidence of creative and innovative thinking.
• Solid judgement and the ability to influence senior stakeholders to provide pace to get things delivered.

What Is on Offer

The Warehouse Operations Manager will join a growing business and receive a competitive basic salary of £55,000-£58,000. In addition, you will receive:

• Leading business & growth potential
• 33 days annual leave
• Career progression
• Company Pension – up to 6% matched
• Private Healthcare
• Incentive schemes & company events

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