We’re recruiting Customer Service Advisors earning £15.34 per hour, with overtime paid at £23.01 after 40 hours. You’ll support customers by handling enquiries, resolving queries, providing excellent service and working with colleagues to deliver the best possible customer experience.
Customer Service Advisor benefits:
7 weeks of structured training and mentoring.
Training and support to build confidence and capability from day one.
Free parking provided.
Accessible via the Skylink Bus Route.
Training is included to prepare you for this role
Customer Service Advisor role:
Put customers at the heart of everything you do.
Handle customer enquiries and work towards the best possible outcome.
Listen carefully and make customer interactions simple, effortless and easy.
Take ownership and accountability for customer queries and outcomes.
Work efficiently while maintaining high standards of service and quality.
Look for opportunities to reduce repeat contact and improve the customer experience.
Work collaboratively with colleagues and contribute positively to team success.
Take part in the structured training and mentoring programme and continue developing your skills.
Customer Service Advisor pay:
£15.34 per hour. Overtime paid at £23.01 per hour after 40 hours
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