Technical Operations Manager
Tyne and Wear
My client based in the North East is looking for a Technical Operations Manager to join their team on a full time, permanent basis.
About The Role
My client based in the North East is looking for a Technical Operations Manager to join their team on a full time, permanent basis. Due to various contract locations, we will also consider applicants from North West and the Midlands
This is an exciting opportunity to join a well-established technical services business delivering water management, compliance, and treatment solutions across a range of regulated environments
The job is a hands-on leadership role responsible for overseeing the successful delivery of specialist technical projects and service activities, providing operational support, technical guidance, and client engagement to ensure work is delivered safely, efficiently, and to a high standard
Key Responsibilities:
Provide leadership and technical oversight across specialist projects and service operations, ensuring activities are delivered safely, efficiently, and in accordance with regulatory and company standards
Lead, support, and develop field-based teams through coaching, mentoring, competency assessments, and hands-on technical guidance, fostering a culture of continuous improvement and high performance
Maintain a visible presence across operational sites, conducting inspections, audits, and quality reviews while supporting complex works, critical incidents, and major project activities as required
Take ownership of project delivery from initial planning and mobilisation through to completion, ensuring objectives, budgets, timescales, and quality standards are achieved
Coordinate labour, materials, subcontractors, and other resources to support effective project execution, maintaining clear communication and high levels of customer service throughout
Ensure compliance with relevant health & safety legislation, industry guidance, and internal quality management systems, including the development and review of risk assessments and safe systems of work for ISO 9001, ISO 14001, ISO 45001
Conduct site safety inspections, compliance audits, and incident investigations, implementing corrective actions and maintaining accurate documentation to support operational excellence
Ensure full compliance with HSE legislation, ACOP L8, HSG274, and relevant water treatment industry standards
Essential Experience
Significant experience within the water treatment industry, 4 years plus
Strong chemical and technical knowledge of closed systems, cooling towers, boiler water treatment, pre-commission cleaning, disinfection, and remedial works
Experience managing and leading field-based engineers
Proven ability to lead complex projects and technical problem-solving activities
Strong understanding of water hygiene and regulatory compliance requirements
Salary:
£43k + overtimeHours:
Monday - FridayBenefits:
Company van - must have a full UK driving license
Overtime rates
No weekends
22 days holiday allowance, plus birthday day off
Meal allowance and booked accommodation when working away
For more information on the role, please apply with an updated CV, or call the office on (phone number removed)
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