Technical Sales Support

We’re hiring: Project Manager / Technical Sales Support

Salary: £42,000–£50,000 basic

Are you an organised, technically minded lighting professional who enjoys keeping projects moving, solving technical queries, and acting as the link between sales, clients, and the factory?

We’re looking for a Project Manager / Technical Sales Support specialist to join a growing lighting business in an office-based role covering project coordination, technical support, specification work, and factory liaison. This is a varied position suited to someone who understands lighting products, enjoys detail, and can bring structure and clarity to multiple live projects.

What you’ll be doing

• Coordinating and managing the progression of live projects across the sales team, helping to keep timelines, deliverables, and client expectations on track.
• Maintaining oversight of multiple concurrent projects, identifying risks or bottlenecks early, and escalating where needed.
• Supporting the team as the business scales by helping to structure workflows and improve processes.

Technical support and specification work

• Acting as the primary technical resource for the internal sales and administration team.
• Handling product and specification queries, interpreting technical documentation, and ensuring accurate information is shared across the team.
• Producing and maintaining specification sheets and supporting the creation of technically sound, client-facing outputs.
• Providing occasional support with quotations where required, while remaining focused on technical support rather than sales administration.

Factory liaison

• Managing technical communication with the factory at pre-order stage, including confirming specifications, resolving product configuration queries, and ensuring orders are technically complete before processing.
• Maintaining communication post-order on agreed projects, coordinating with the factory on progress, lead times, and technical amendments.
• Working within the framework agreed by the Technical Director to ensure factory engagement is aligned with commercial decisions already in place.

About you

• You have a background in the lighting industry and a practical working knowledge of lighting products and specifications.
• You are confident interpreting technical documentation and creating accurate specification sheets.
• You’re highly organised, commercially aware, and comfortable managing several projects at once.
• You have strong Excel skills and good general IT competency.
• You enjoy being the person who brings clarity, structure, and momentum to a busy team.

Location

This is an office-based role in the South Midlands, ideally suited to someone living within reach of areas such as Milton Keynes, Bedford, Leicester, Daventry, or Wellingborough.

If this sounds like the right next step for you — or you know someone with a strong lighting background who would be a great fit — please get in touch for a confidential conversation

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