Operations Manager

FTS Group has a Fantastic opportunity to be part of a nationally recognised catering supplies business based in Harlow, Essex. We are excited to be recruiting a Operations Manager for a full time, permanent position with fantastic benefits.

Job Details:

• Monday to Friday
• Hours vary dependant on business needs
• Generally based on 8 hours per day
• Salary: £54,366.00 per annum + 10% OTE
• Anuual Leave: 28 days per annum including bank holidays
• Location: Harlow, Essex

Key Responsibilities:

Finance

• Develop an annual site budget for submission to senior management.
• Ensure that warehouse and Transport operational costs are maintained within the agreed budget.
• Provide regular and ad hoc operational reports as requested.

Leadership

• Manage Recruitment, inductions, development and retention of staff to the required or agreed numbers and calibre.
• Continuously assess staff against indentified performance criteria and address any issues of performance in line with company policies.
• Ensure reporting and any subsequent training requirements are met and regularly reviewed.
• Ensure regular reviews with all colleagues including an Annual Review are completed in line with Bunzl policies.
• Creates an environment in which managers feel motivated to do their best work and empowered to make decisions relevant to their area of responsibility.
• Recognises and rewards high performance whilst dealing with poor performance in appropriate manner.
• Implement and Drive site engagement through local and business initiatives.
• Ensure attendance levels are managed in line with current Company standards.
• Ensure all disciplinary investigations are detailed, fair and consistent. Be able to carry out disciplinary, grievance and appeal hearings up to and including dismissal.

Operational Efficiencies

• Manage resources across the branch to optimise business results.
• Monitor the effective implementation of any policy or process changes.
• Manage branch performance in line with the business KPI’s and targets.
• Identify, propose, and deliver continuous improvement plans across all operational activities.

Customer Service

• Ensure customer service levels are met against company objectives, through measuring and taking corrective action where necessary.

Health and Safety

• Constantly manage colleague health and safety through regular, scheduled and noted welfare meetings.
• Maintain fleet operations in line with legal requirements and Bunzl SHEQ and transport policy.
• Ensures compliance with all relevant HR, Security, SHEQ policies and procedures.
• Ensure all accident and near misses are reported in line with company policy.

Essential Skills:

• High-level management experience within a transport and warehousing environment.
• Knowledge of regulatory compliance related to transportation and warehousing.
• High-level budgeting/financial planning experience within a transport and warehousing environment.

Please submit your CV to apply

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