Account/Project Manager

Reading, Berkshire

£35000 - £40000/annum

Account / Project Manager - Events & Logistics

Reading | Full Time | On-site
£30,000 - £40,000

About the Role

We are seeking a highly organised and commercially aware Account / Project Manager to take ownership of client accounts and lead the end-to-end delivery of large-scale live event projects.

This is a dual-role position combining account management, project coordination, and on-site delivery, requiring someone who thrives in a fast-paced environment where no two projects are the same.

You will be responsible for understanding client objectives, translating them into detailed operational plans, and ensuring seamless execution from initial enquiry through to event completion and post-event review.

Key Responsibilities:

Client Relationship Management

Act as the primary point of contact for key clients, building strong and trusted relationships
Understand client requirements, objectives, and event outcomes in detail
Identify opportunities to upsell and expand services in line with business objectives
Maintain regular communication and ensure high levels of client satisfaction

Planning & Project Execution

Translate client requirements into clear delivery plans, schedules, and budgets
Develop accurate project briefs covering logistics, stock, transport, and site requirements
Coordinate closely with logistics, warehouse, transport, and operations teams
Ensure all stakeholders are aligned on event scope and delivery expectations

Project Coordination & Delivery

Produce detailed build schedules and operational plans for live events
Liaise with subcontractors, suppliers, and internal teams to ensure smooth execution
Attend regular internal meetings and provide updates on project status, risks, and opportunities
Maintain strong control over timelines, quality, and resource allocation

Budget & Commercial Management

Manage project budgets, costs, and financial tracking throughout each event
Negotiate with suppliers and subcontractors to achieve cost-effective solutions
Ensure projects are delivered within agreed margins while maintaining quality standards
Provide financial updates and ensure cost control across all stages

Logistics & On-Site Management

Oversee all logistical elements from planning through to event breakdown
Provide on-site leadership during live events, resolving issues in real time
Ensure high standards of safety, professionalism, and customer experience
Lead and coordinate subcontractors and operational teams on-site

Post-Event Review & Improvement

Conduct detailed post-event analysis covering operational and financial performance
Ensure accurate final documentation and reconciliation of additional costs
Gather feedback from clients and teams to identify improvements for future delivery
Support continuous improvement across processes and execution standards

Skills & Experience Required

Proven experience in events, logistics, project management, or account management
Strong organisational skills with the ability to manage multiple projects simultaneously
Excellent communication and stakeholder management abilities
Strong problem-solving skills and ability to adapt in fast-moving environments
Commercial awareness with basic understanding of P&L and cost control
Experience working with subcontractors and operational delivery teams
Proficiency in Microsoft Office and general systems use
Understanding of health & safety in temporary event environments (desirable)

What We're Looking For