The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 1 month.
Please note: this is a hybrid working role which involves working from the office in King Cross, supporting clients across the community and occasionally working from home.
In this position, you will be required to:
- Hold a caseload of 25 key clients and undertake key working sessions
- Co-produce strengths-based and outcome-focused support, safety and move-on plans with clients, engaging clients in assessment and planning of their support needs
- Assess client risk and develop risk management strategies with the client, housing provider, and other services delivering support to clients
- Work with a range of agencies to ensure clients have access to relevant statutory and non-statutory services and benefits, and accompanying clients at appointments where appropriate
- Identify and assess physical and mental health needs with clients, supporting clients to access health and care services, and helping clients improve their health and wellbeing
- Support clients to sustain their tenancy, reduce debts and maximise their income
- Support clients to identify, access and participate in internal and external activities that will enhance their quality of life e.g. such as Work, education and training opportunities, social inclusion opportunities
- Take part in organising, facilitating and delivering activities, drop-in sessions or groups in response to identified client needs or as part of a project wide programme of group work
- Report and action safeguarding concerns for children and adults at potential or actual risk of harm and neglect in line with Policies and relevant legislation
Please note: this role involves lone working
To apply for this role, you must have;
- Experience or understanding of the range of approaches appropriate to working with any of the following needs; mental or physical ill health, challenging behaviour, substance misuse, anti-social behaviour and/or offending
- Understanding of client needs assessment, onboarding into new accommodation, and move-on planning
- Knowledge of, or willingness to learn about, common health issues & the barriers to health access that people experiencing homelessness may encounter
- Knowledge of, or willingness to learn about, housing pathways and Move-on routes for people moving from housing with support to independence (hostels, Private Rented Sector, and social housing), and of access to alternative provision (e.g. Supported Housing pathways, emergency accommodation)
- Ability to use a range of personalised assessment and support planning tool and approaches, including motivational interviewing, strengths based and trauma informed support interventions, to deliver best practice initial assessments and casework to clients
- Ability to deliver successful move in and resettlement support to enable clients to settle into and manage their own tenancy
- Ability to effectively collaborate and work in partnership with a range of service providers and agencies in order to establish or improve services for clients.
Please note: work related travel expenses/milage will be reimbursed for this role
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