Location: (Hybrid) London and customer sites
Security clearance: Active DV required. Applicants must be sole British nationals.
Conventus is working with a leading defence and national security organisation to find an experienced ServiceNow Solution Architect for a high-profile digital transformation programme. This permanent role is based in Farnborough on a hybrid basis. You’ll be the technical authority for an on premise ServiceNow platform. You will design scalable, secure solutions that support mission critical services, working in a highly secure environment.
We would also welcome applications from Senior ServiceNow Developers with strong on premise experience who are ready to step into an architecture role.
The role
Lead the end-to-end design of on premise ServiceNow solutions, from requirements gathering through to delivery and handover
Act as design authority for the platform, producing high and low level designs and making sure solutions follow best practice and ServiceNow’s recommended architecture
Work with infrastructure teams on the design, deployment and upgrade of self-hosted ServiceNow instances
Work with stakeholders, product owners and delivery teams to turn business needs into robust technical solutions
Design and oversee integrations with third-party and legacy systems in secure and accredited environments
Shape platform governance, standards and roadmaps, keeping to the out-of-the-box approach wherever possible
Provide technical leadership and mentoring to developers and administrators
Support security accreditation activity and make sure designs meet the security requirements of classified environments
Essential Experience/ Skills
Active DV clearance and British nationality
Proven experience of on premise ServiceNow implementations
Hands-on experience of on premise infrastructure supporting ServiceNow, such as servers, databases, networking, MID Servers and upgrades in self-hosted environments
Proven experience as a ServiceNow Solution Architect, Technical Architect or Senior Developer on large, complex implementations
Strong knowledge of core ServiceNow modules, such as ITSM, ITOM, CMDB/CSDM, and ideally SecOps.
Experience designing integrations using REST/SOAP APIs, MID Servers and IntegrationHub
A solid understanding of platform governance, data models and upgrade strategy
Excellent stakeholder management, with the ability to explain technical concepts to non-technical audiences
Experience in defence, government or other secure environments
ServiceNow architecture certification, such as Certified Master Architect (CMA) or Certified Technical Architect (CTA)
ServiceNow Certified System Administrator (CSA) qualification
TOGAF or a similar architecture framework
Experience of air-gapped or offline ServiceNow instances
What’s on offer
A salary of £100,000 + benefits
A permanent role with long-term stability on a critical national security programme
Hybrid working, with time split between home and the Farnborough site
A clear route into architecture for experienced senior developers
Pension, bonus, holiday allowance, training and certification budget, etc.
Due to the nature of this role, candidates must be British nationals and hold active DV clearance at the time of application. Please familiarise yourself with the security vetting process before applying
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