Contracts Manager

CONTRACTS MANAGER – STUDENT ACCOMMODATION (HARD FM)

Location: Newcastle (Primary base with UK travel)

Salary: Up to £60,000 per annum + vehicle or allowance + fuel card + benefits

Job Type: Permanent, Full-Time

Recruitment Consultancy: Nelson Permanent Placements

About the Role

An exciting opportunity has arisen for an experienced Contracts Manager to join one of the UK’s fastest-growing facilities management companies, specialising in high-quality hard FM delivery for student accommodation, build-to-rent, and education sectors.

This is a hands-on, high-visibility FM role managing a key regional patch of student accommodation sites across the Northeast and Scotland. You will take ownership of hard FM activity across 7+ modern buildings, acting as the vital link between contractors, site teams, admin, and the client.

Your Patch & Travel Requirements:

Primary Location: Newcastle base

Regular Monthly Travel: Leeds, Durham, and Scotland (2 sites in Glasgow, 1 in Edinburgh)

Key Responsibilities

Oversee all hard FM services, including planned preventative maintenance (PPMs), reactive works, compliance, and minor projects.

Manage the supply chain by booking and overseeing specialist contractors for HVAC, lifts, fire systems, gas, water, and more.

Act as the client-facing lead to guarantee excellent relationships and smooth operational performance.

Collaborate closely with the helpdesk and admin team who coordinate day-to-day calls and tasks.

Conduct monthly site visits while managing day-to-day delivery via Teams.

Support the successful mobilisation of newly awarded contracts.

Provide operational support to building general managers while site managers handle student-facing queries.

Ensure strict compliance with Health & Safety and contract delivery standards.

Person Specification

Proven experience within Facilities Management, ideally in a mobile or multi-site FM capacity.

A strong working understanding of M&E principles and PPM schedules.

Confident managing contractors, handling reactive calls, and driving compliance.

A calm, professional, and organised demeanour with strong problem-solving capabilities.

A technical background (e.g., electrical, plumbing, or gas) is advantageous but not essential.

Previous exposure to student accommodation or high-occupancy residential environments is a strong bonus.

A full UK driving licence is required.

Package & Benefits

Base salary of up to £60,000

Choice of company vehicle (e.g., EV or petrol) or car allowance

Fuel card and expenses card provided for travel and overnight stays

Long-term 3-year contract stability

Career progression pathways into senior leadership within a collaborative, fast-growing business

How to Apply:

If you are a proactive, client-focused FM professional looking to take ownership of a prestigious regional patch, please submit your CV to Nelson Permanent Placements today

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