Parts Advisor

Parts Advisor

Hours: Mon-Fri Days (40 hours) & Sat morn on a rota

40 hours a week, 07.00 – 16.00 & 08.30 to -17.30, on a rota basis.

Salary: £32,000 - £33,575 + depending on experience + Generous Bonuses & Optional Overtime Options

OTE £40,000+

Location: Swansea

Our client, a reputable and customer focussed dealership in Swansea is recruiting for a Parts Advisor.

Benefits

• Generous Quartey Parts bonus
• Access to a commitment & profit share bonus
• Optional Overtime & Call Optional Out
• 22 days annual leave plus the bank holidays.
• Access to a company pension scheme
• Full in-house and off-site manufacturer-approved training
• Fantastic career prospects with an industry-leading brand
• Life insurance and sometimes health/medical insurance schemes
• Employee Assistance Program (EAP): Support for mental, physical, and financial wellbeing
• Discount schemes
• Full in-house and off-site manufacturer-approved training
• Fantastic career prospects with an industry-leading brand

Responsibilities

• Receive all parts orders, interpreting customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering
• Actively promote new customer business generation and liaise with manager/aftersales executives
• Keeping customer / workshop updated on backorders and part availability.
• Pick all parts from parts stores and allocate to technicians in the workshop accordingly.
• Liaising with suppliers.
• To maximize sales opportunities through upselling and campaigns
• To be responsible for key account customers; developing sales and opportunities to increase spend.
• Ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems are referred to the job holders immediate supervisor

The Successful individual:

• Will have experience in a part advisor role: car or commercial
• Will provide excellent customer service
• Will have excellent organisational skills
• Will be a team player.

Please call Suzanne on (phone number removed) or submit your CV

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