Head Housekeeper

Head Housekeeper - Lancaster (Permanent, Full-Time)

£33,280 per annum

Delivering Exceptional Housekeeping Standards

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Lancaster on a permanent, full-time basis.

The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.

This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.

Role Overview

The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.

Key Responsibilities

Lead, manage, and inspire the housekeeping team to meet high service standards.
Build and maintain strong working relationships with hotel management and staff.
Conduct regular room and floor inspections to ensure consistent quality.
Monitor site budgets and contribute to cost efficiency.
Report weekly performance updates to the Operations Manager.
Oversee recruitment, training, and development of the on-site team.
Ensure team members are trained, productive, and supported through coaching and mentoring.
Maintain full compliance with health, safety, and company policies.
Promote professionalism, reliability, and a positive team culture.Candidate Profile

Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
Strong leadership skills with a track record of developing and motivating teams.
Excellent communication abilities, both written and verbal.
Confident using IT systems for scheduling, reporting, and team management.
Skilled in delivering training and maintaining health and safety standards.
Flexible, proactive, and approachable, with a professional attitude and a sense of humour.Salary & Benefits

£33,280 per annum.
Permanent, full-time position.
40 hours per week.
Private medical insurance, including cover for pre-existing conditions.
Early wage access available.
5.6 weeks' holiday (pro rata based on hours worked).
Comprehensive training and ongoing development.
Career progression opportunities.
Discounts with major retailers.
Access to confidential mental health and wellbeing support.
Workplace pension scheme (eligibility applies).
Life insurance after qualifying period.Apply Now

This is a fantastic opportunity for a skilled housekeeping professional to step into a permanent leadership role and drive standards at a well-established hospitality site in Lancaster.

Applicants should be passionate about service quality, team success, and operational excellence

This is a summary of a vacancy from the advertiser. Read the full job description and apply →