Customer Account Manager

Rewards & Benefits on offer;

• Permanent opportunity
• Competitive starting salary
• Bonus structure
• Immediate start date
• Company pension scheme
• Private medical insurance
• Summer & Winter shut down
• Frequent travel abroad!
• Early finish on a Friday
• Easily accessible offices
• Supportive and friendly working environment

Working Hours;

Monday – Thursday 8:30am – 17:00 Friday 8:30am – 15:00

The Company you will be working with;

MTrec Commercial are proudly representing our prestigious client on their search to appoint a highly motivated Customer Account Manager to join their expanding team. If you have the required skills and experience, then please apply for an immediate response!

The Role you will be doing;

Maintain and develop relationships with current clients.

Customer visits – respond quickly and efficiently to customer requests.

Develop new customers in line with the Sales Annual Business Plan – identify new opportunities to expand customer base.

Achieve profit and sales targets in conjunction with Sales Annual Business Plan.

Establish and work towards the mid and long term sales and marketing goals of the company in conjunction with Sales Annual Business Plan.

Provide quotations to win new business and report to the Sales Manager any issues or anomalies relating to your relevant Customer Accounts.

In conjunction with the Assistant Sales Manager/Sales Manager/Branch Manager to respond to RFQ’s to increase sales and improve profitability.

Support your Assistant Sales Manager/Sales Manager to accomplish the department’s goals.

Liaise with the Operations team to forecast and monitor customer production requirements. Take full responsibility for the ordering and forecasting of your assigned customers.

Maintain/update records in relation to Sales activities i.e. Quotations, Production Drawings, Product Masters, Model control sheets etc.

Work together with other departments to co-ordinate customer support activities, and ensure customer service is maintained at an exceptional level.

Follow policies and procedures in conjunction with ISO documentation and other work instructions.

To participate in the bi-annual stock take activities.

Identify areas for improvement in terms of training and development needs.

Work with Assistant Sales Manager/Sales Manager to update and record monthly Sales figures.

Drive and promote the Company 5S improvement charter on a daily basis.

Any other activities as directed by management

About You;

Proven experience in a B2B sales role within a manufacturing/engineering environment

Willing to travel to Eastern Europe multiple times in the month

Must have a full UK driving license and comfortable driving in Europe

Excellent communicator

Strong negotiation skills

Confident and comfortable attending client meetings abroad

Positive attitude and have a passion for sales

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