Facilities Helpdesk Administrator

Facilities Helpdesk Administrator – FM Provider – Maidstone– Up to £30,000 per annum

Are you an experienced FM Helpdesk Administrator looking for your next opportunity?
Do you want to expand your experience within a growing Facilities Management environment?
This is an excellent opportunity to join an established FM provider based in Kent
on a Permanent basis. You will be part of a busy, fast-paced team supporting day-to-day facilities operations, where your organisational skills and attention to detail will be highly valued.

Hours of Work / Details:
08:00am – 17:00pm
Monday to Friday (Office Based)
Up to £30,000 per annum
Permanent roleKey Responsibilities:
Handling incoming and outgoing calls to support the facilities function in a professional manner
Managing and maintaining the FM Helpdesk inbox
Working as part of a Team
Scheduling reactive maintenance call-outs and prioritising urgent requests
Reviewing jobs logged throughout the day and allocating tasks to Engineers accordingly
RAMS
Raising and processing purchase orders and supporting invoice administration
Issuing and closing both planned preventative maintenance (PPM) and reactive maintenance visits
Accurately inputting and updating data within the CAFM system
Assigning tasks via CAFM (Concept or similar system)
Raising corrective maintenance tasks following completed PPM visits
Supporting Office and Contract Managers with general administrative duties
Responding to queries from engineers, clients, and management
Organising daily workload to ensure service level agreements are metRequirements:
Previous Helpdesk experience within Facilities Management/Construction
Strong general administrative background
Working knowledge of CAFM systems (Concept or similar)
Confident IT skills including Microsoft Office
Strong communication and organisational skills
Must Drive - Parking on Site
Interested?
Please send your CV to (url removed) for more information or to apply.
We look forward to hearing from you

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