People & Operations Manager

People & Operations Manager
Location: Warwickshire / West Midlands
The Opportunity
Our client is a successful and profitable service-led business operating across a national network, with ambitious growth plans and strong private investment backing.
Following a period of significant growth, they are seeking an experienced People & Operations Manager to establish and develop their internal people function whilst supporting key operational activities across the business.
This is a unique opportunity for a commercially minded HR professional who enjoys working in a hands-on environment and wants to make a genuine impact within a growing organisation.
The Role
Reporting into the senior leadership team, you will take ownership of the people agenda whilst supporting operational effectiveness across a multi-site workforce.
Key responsibilities will include:
People & HR
Developing and implementing practical HR policies and procedures
Supporting managers with employee relations matters
Driving employee engagement and retention initiatives
Managing recruitment and onboarding activities
Supporting performance management processes
Advising on employment law and best practice
Reviewing and enhancing existing people processes
Supporting organisational change and business growth initiatives
Developing management capability across the business
Ensuring compliance with HR legislation and company policiesOperations
Supporting operational efficiencies and continuous improvement initiatives
Working alongside field-based teams to improve performance and engagement
Producing management information and reporting
Assisting with health, safety and compliance processes
Supporting operational planning and resource management
Working closely with key stakeholders across the businessFleet Oversight
Supporting the management of a company vehicle fleet
Liaising with external providers and suppliers
Monitoring vehicle compliance and utilisation
Assisting with driver standards and related processesAbout You
We are interested in speaking with candidates who can demonstrate:
Previous experience in a standalone HR Manager, HR Business Partner or People Manager position
Strong employee relations experience
Experience developing HR policies, procedures and people frameworks
Ability to build credibility with operational and field-based teams
Commercial awareness and a pragmatic approach to problem solving
Strong stakeholder management skills
Confidence working autonomously within a growing businessDesirable
Experience within automotive, fleet, engineering, logistics, field service or multi-site environments
Exposure to fleet operations or vehicle management

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