Additional benefits including pension and life insurance
Employee wellbeing support, including counselling services
On-site parking
Company social events
MUST HAVE'S
Previous account management or customer relationship experience
Strong organisational and communication skills
Ability to analyse reports and interpret data
Confident using Microsoft Office and CRM systems
Professional and proactive approach
NICE TO HAVE'S
Experience within debt collection, credit control, or financial services
SO, WHAT WILL YOU BE DOING?
Managing a portfolio of client accounts
Building and maintaining strong client relationships
Providing regular performance updates and reporting
Liaising with internal collections teams to meet client expectations
Investigating and resolving client queries efficiently
Monitoring account performance and identifying improvement opportunities
Supporting business development and client retention activities
HELPFUL EXTRAS
22 days holiday (plus bank holidays, increasing to 25 days with service)
Performance-based bonus worth £2k-£3k after 6 months
On-site parking and smart-casual dress code
Interested? Send your CV to i2i Recruitment today!
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