Building Surveying Managers
Whitton, Suffolk
Provide a comprehensive, high quality, customer focused Chartered / professional Building Surveying Service to the Council for the effective…
The Opportunity
📍 Client: Ipswich BC
📅 Contract: PERMANENT
💷 Rate: £48,738 - £50,908
Key Responsibilities
Provide a comprehensive, high quality, customer focused Chartered / professional Building Surveying Service to the Council for the effective management of maintenance and major capital improvement programmes to the housing stock. Ensure professional leadership to comply with legal, financial, time, cost and policy constraints. Ensure compliance with all regulations, such as health and safety, environment, building regs etc.
Main Duties
Manage a team of Chartered surveying professionals and technical officers including allocation, programming, monitoring and progressing work of the team, management and appraisal of the team. Ensure quality and safety standards are met and compliance with specification. Provide cover for the Principal Contracts Manager and represent the council at various forums related to maintenance and improvement work and/ or at Executive meetings or meetings with Councillors.
Lead project teams for delivering high value and complex projects including selecting and organising the team and co-ordinating their activities. Liaise with various stakeholders that may include Housing Senior Management team, Principal Managers, CMT, Councillors to ensure a co-ordinated approach to maintenance and allocation of work to ensure targets are met. Keep the Principal Managers informed of progress and problems with all projects.
Lead service improvement teams including the investigation of best working practices, the introduction of new policies/ procedures, and developing and leading service improvement panels, to assist in the overall improvement of customer focused services. Develop partnership agreements and apply the principles of Egan to the maintenance, improvement, and planned contracts.
Fully investigate and follow through to conclusion service area complaints (from customers) or major disputes with contractors (that may involve processes such as legal adjudication) including liaising with all relevant stakeholders. Reporting of same to Senior Managers, CMT, Councillors as appropriate. Review for lessons learned and implement any service improvements to processes that are required
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