British Japanese Food Company
Sales Admin at Acton Office
Salary: from 30K GBP
Working Hours
8:30 – 17:30 (1-hour unpaid lunch break)
Specific Roles
Sales Order Processing and Customer Service
Enter and process sales orders for all customers, liaising with logistics warehouses in the UK and the Netherlands, and issue final invoices upon receipt of CMR
Prepare and completion of all documentation needed for customs (COA, Export Certificate, Health Certificates, etc)
Completion of product forms/ promotion forms except for quality-related information
Maintenance of clear records for each customer file, internal and customer’s systems, updating any changes to individual procedures
Respond to various enquiries from customers
Ensure compliance with export and international trade requirement
Assisting sales managers when needed
Monitor payment status for pending orders with payment issues
Logistics arrangement
Daily communication with our warehouses and troubleshooting logistic/supply problems
Coordination with sales team re allocation of stock if shortage occurs, and set up rationing plan
Working closely with our current transport companies, to ensure that deliveries are made on time and in full.
Comply with customer-specific Incoterms requirements.
Essential Requirement
Fluent written & spoken English
Previous experience of administration work
Friendly and positive with customers
Proactive problem solver
Excellent communication skills and flexible thinking
Additional Requirement
Fluent written & spoken Japanese, other languages desirable
Experience handling complex export documentation.
Benefit
28 days of holidays (including bank holidays) increasing with service
Purchase of their products at 50% discount from retail price
Auto Enrolment Company Pension Plan
A bonus may be paid to all team members annually, based on the profitability of the company.
Cooking facility to prepare lunches
We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding
This is a summary of a vacancy from the advertiser. Read the full job description and apply →
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