Customer Service Advisor

Customer Service Advisor / Administrator – Dartford

Location: Dartford, Kent
Job Type: Full-time, Permanent / Temp-to-Perm

We are recruiting for a Customer Service Advisor / Administrator to join a busy team in Dartford.

This is an excellent opportunity for someone with previous experience in customer service, call centre, administration, customer support or a similar office-based role.

You’ll be joining a busy working environment where you’ll be speaking with customers, organising deliveries and making sure information is kept accurate and up to date.

The role

Your day-to-day duties will include:

Handling inbound and outbound customer calls

Booking deliveries and managing schedules

Dealing with customer queries

Updating internal systems and customer information

Data entry and general administration

Liaising with customers, drivers and internal teams

Providing excellent customer service

What we’re looking for

We’d like to hear from you if you have:

Previous customer service, call centre or administration experience

A confident and professional telephone manner

Good computer and data entry skills

Strong communication skills

Good organisational skills

A positive and reliable attitude

The ability to work well in a busy environment

Experience as a Customer Service Advisor, Customer Service Administrator, Call Centre Advisor, Customer Support Advisor, Office Administrator, Administrator, Customer Care Advisor or similar would be beneficial.

Benefits

Company pension

Free on-site parking

Canteen

Company events

Good transport links

Permanent and temp-to-perm opportunities

If you’re looking for a customer service or administration job in Dartford and have the relevant experience, we’d love to hear from you.

Apply today and a member of our recruitment team will be in touch to discuss the role with you.

Work Location: Dartford, Kent – in person

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