Administration Assistant

Administration Assistant - Chester City Centre - Free Parking - Full-time -Office-based, 5 days per week - £25k per annum

We’re currently recruiting for an Administration Assistant to join a busy head office team, providing essential administration and support across a large estate.

This is a varied role where you’ll work closely with internal teams, licensees, Local Authorities and external agencies, helping to ensure licensing requirements are managed accurately and within deadlines.

The Role

You’ll be responsible for:

• Processing licensing applications, forms and notifications and maintaining accurate records.
• Managing annual premises licence renewals and gaming permit renewals.
• Preparing and distributing due diligence information to licensees.
• Managing the licensing inbox and escalating matters where appropriate.
• Liaising confidently with Local Authorities, external agencies and internal teams by phone and email.
• Providing day-to-day administrative and customer service support to field-based teams and licensees.
• Supporting the Licensing Manager with general administration and ad hoc duties.

About You

We’re looking for someone who is:

• Highly organised, accurate and able to manage competing priorities.
• Comfortable working in a busy environment and meeting tight deadlines.
• Confident using Microsoft Word and Excel, including mail merge.
• A strong communicator, both written and verbal.
• Proactive, enthusiastic and motivated.
• Customer-focused with excellent attention to detail.

This is a head-office-based position, with the expectation of working from the office 5 days per week.

For further information about this opportunity please call Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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