Streetworks Coordinator

Streetworks Coordinator / Planner

Location: Apsley, Hemel Hempstead

Hours: Monday – Friday, 7.30am – 5.30pm 45hrs per week (hybrid)

Type: 12m FTC Mat Leave cover

Salary: Up to and around £35k

Project Partners are now recruiting for an experienced Streetworks Planner / Coordinator to come and join an established and hard working team based in Apsley.

The purpose of the role as a Planner is to ensure all works are delivered to the required contract’s program, achieving contractual SLA’s, ensure efficient planning, utilising full workforce. Ensuring that the clients/customers’ expectations are met by delivering a first-class service.

Job Responsibilities:

• Liaise with teams, supervisors and operatives providing accurate information, job details to enable work to be carried out.
• Monitor backlogs AA/IP to ensure contractual priorities are met.
• Ensure all jobs are planned and coordinated so they run as efficiently as possible.
• Create NRSWA permits to Local Authorities and ensure that the notices meet legislative requirements.
• Apply/submit and track requests for Bus/Parking suspensions
• Submit and track requests for switch out etc
• Monitor and respond to permit updates (PMR's/S74's/AIV’s/Inspection).
• Deal with all requests from the client promptly, efficiently and courteously and keep the clients and customers updated with progress prior to and throughout and after the works.
• Monitor the progress of all gangs working on the designated contract and update the related company and client systems.
• Resolving any planning queries or issues.
• Holiday or additional cover for planning colleagues when necessary.
• Carry out any other duties appropriate for the role.
• Sharing information with the wider team to support work planning and obtaining and working in accordance with licences and permits as required to deliver the project.

Candidate Requirements:

• Proficient in the use of all Microsoft 365 (Teams, Word, Excel and Outlook)
• Understanding of processes for obtaining Gas/Electric/Line Search/BT Drawings
• Understanding of street works and traffic management requirements
• Street manager/Aurora system experience
• Previous planning experience
• Environmental Awareness
• Customer Service Awareness
• Previous utilities experience is derisible but not essential

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