Transport Operator

Traffic Operator, Felixstowe
Salary: £45,000

Due to continued growth, our client is seeking an experienced and Traffic Operator to join their busy transport operations team. This is a key position responsible for the day-to-day planning and coordination of their fleet, ensuring that customer requirements are met efficiently while maintaining compliance with all transport legislation and company procedures.

Key Responsibilities:

• Planning and allocating daily transport movements
• Monitoring vehicle and driver activity to maximise operational efficiency
• Liaising with customers regarding delivery schedules, collections, and service updates
• Managing driver communications and providing operational support
• Ensuring compliance with Working Time Directive, Driver Hours, and tachograph regulations
• Maintaining accurate transport records and operational documentation
• Responding to operational issues and implementing effective solutions
• Coordinating with warehouse and traffic teams to ensure service delivery targets are achieved
• Supporting the achievement of KPIs relating to service, utilisation, and cost control
• Building and maintaining strong relationships with customers and suppliers

Requirements:

• Previous experience in a Traffic Operator, Transport Planner, or similar transport operations role
• Strong understanding of UK transport legislation and compliance requirements
• Excellent organisational and problem-solving skills
• Ability to work in a fast-paced environment and prioritise workload effectively
• Strong communication skills with the ability to build relationships at all levels
• Proficient in transport management systems and Microsoft Office applications
• Knowledge of container, general haulage, or logistics operations would be advantageous
• Team player with a flexible attitude
• Ongoing training and development opportunities

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