Customer Service Advisor
East Midlands
We are looking for a Customer Service Administrator to join our Network Operations team at Manton Wood, Worksop on an ongoing basis.
Planning Administrator
Location: Manton Wood, Worksop
Business Unit: Supply Chain – Core Transport (Network Operations)
Hours: 37.5 hours per week
Pay Rate: £12.82 per hour
Contract: Ongoing
About the Role
We are looking for a Planning Administrator to join our Network Operations team at Manton Wood, Worksop On a ongoing basis. This is a key administrative role supporting the planning operation and ensuring customer orders are booked accurately and on time.
You will play an important part in keeping transport planning running smoothly, working closely with planners, transport teams, and customers in a fast-paced logistics environment.
Key Responsibilities
Provide efficient administrative support to the planning operation
Book in customer orders accurately and in line with customer requirements
Generate reports for the Planning Management team
Input orders onto various customer and internal portals
Check and maintain trackers and spreadsheets received from customers
Process and manage data across multiple systems, logs, and spreadsheets
Monitor shared inboxes and action emails appropriately
Highlight exceptions or issues to the management team promptly
Health, Safety & Compliance
Ensure all administrative tasks are completed accurately and in line with transport legislation
Follow all health & safety procedures and company policies at all times What We’re Looking For
Well organised with a methodical approach to work
Strong attention to detail and accuracy
Confident using IT systems, spreadsheets, and online portals
Good numerical skills
Ability to prioritise tasks in a busy environment
Strong communication skills and a team-focused attitude
Proactive and willing to support wider planning activities when require
Qualifications & Experience
High school / secondary education
Good understanding of IT systems
Previous experience in administration, logistics, transport, or planning is desirable but not essentiaWhy Join Us?
Competitive hourly rate of £12.82 per hour
Stable 37.5-hour work week
Opportunity to develop within transport and planning operations
Supportive team environment with clear career progression opportunities
ongoing work
If you are interested please apply online
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