Sales & Customer Service Advisor

Sales & Customer Service Advisor - No Cold Calling

Location: Brownhills
Salary: £13.75 per hour (£28,600 annual equivalent)
Hours: Monday to Friday, 8.30am–5.00pm
Job Type: Temporary to Permanent or Permanent

We are recruiting for an established specialist business in Brownhills who are looking for a Sales & Customer Service Advisor to join their team.

This is a genuine inbound sales role with no cold calling, working with trade and retail customers across the UK.

No technical product knowledge is required - full training is provided.

The role

You’ll be helping customers identify the right products and spare parts, dealing with enquiries and processing orders.

Duties will include:

Handling inbound calls and emails

Helping customers identify products and spare parts

Processing orders and preparing quotations

Checking stock, pricing and availability

Resolving customer queries

Following up enquiries

Liaising with purchasing, warehouse and other internal teams

About you

We’re open to candidates from a customer service, internal sales, sales administration, order processing, parts, automotive, engineering, machinery or trade counter background.

You’ll need to be:

Confident and comfortable on the telephone

Customer-focused with good communication skills

Organised and accurate

Comfortable using computers and learning new systems

Keen to learn technical products and specifications

The benefits

Once permanent, you’ll receive:

25 days' holiday + bank holidays

Private Bupa medical cover after 6 months

Profit-related bonus

Company pension

Free parking

Full product and systems training

Additional holiday for long service

Genuine progression opportunities

£13.75 per hour / £28,600 equivalent
Monday-Friday, 8.30am-5.00pm
Brownhills

The company is happy to consider both temporary-to-permanent and permanent candidates.

If you’re looking for a customer-focused role with no cold calling, full training and genuine progression, apply today or contact us for more information

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